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Hertz Car Rental - Lincoln - O Street HLE
- Transportation Services
- Lincoln, NE
About this business
Location details
5401 O St, Lincoln, NE, 68510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The area manager was the person I dealt with she was rude and not very helpful. She was supposed to call let us know if we were getting a truck that we reserved which she did not. We went to enterprise and got great treatment. Unlike Hertz they were busy but still very polite and helpful
I am extremely disappointed with the customer service I received. Despite making a reservation for a minivan, the representative, who identified herself as Heidy but whose business card read Amy, was exceptionally rude. She insisted on providing a V8 Chevy Express instead and became confrontational when we inquired about alternatives closer to our reservation. Her unwillingness to explore other options, despite the availability of vehicles in surrounding locations, was frustrating. She stated it wasn't her job to find a suit... read more
The lady here said her name was Heidy but her business card said Amy she was super rude we made a reservation ahead of time. We reserved a mini van and she was trying to give us a v8 Chevy Express. She was yelling at us and basically said take it or leave. She called someone and she purposely didn’t want to give us our vehicle when she had a lot full other alternatives. Super rude beware of customer service and no professionalism. Look elsewhere lots of better options.
Amy is so professional and friendly, she always takes good care of us no matter if our plans change or not,my husband and I would not go any where else,
Fast check in! The car was there when they said it would be and it was spotless.
Frequently asked questions about Hertz Car Rental - Lincoln - O Street HLE
How is Hertz Car Rental - Lincoln - O Street HLE rated?
Hertz Car Rental - Lincoln - O Street HLE has a 3.3 star rating with 164 reviews.
When is Hertz Car Rental - Lincoln - O Street HLE open?
Hertz Car Rental - Lincoln - O Street HLE is closed now. It will open on Monday at 8:00 a.m.
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