Hertz Car Rental - Huntsville International Airport (HSV)

KV 

on Google

a month ago

My company had to make a last minute reservation with Hertz at HSV. The guy at the counter informed me it might take up to 15 minutes for the reservation to show up in their system. This is 2026. 15 minutes gone by, nothing. I checked in at 25 minute mark then 30, then 35. Nothing. Really? He finally came by with a car after about 40 minutes from the time the reservation was made. Not sure I bought his story about Hertz system latency. Wish he was honest about the situation. 

Andrea Gotera 

on Google

a month ago

VERY RACES AND UNPROFESSIONAL STAFF! I suppose to return my car Sunday but returned today and they charged me more than my original reservation!!! Waited for 30min in the counter for the invoice and they said at the end they couldn’t give it to me for no reason!!! 

Eugene Narubin 

on Google

2 months ago

This business should be shut down. No possible way to get a hold of them. Hertz will not help as this is an independent location operating under the hertz umbrella. Literally you cannot get a hold of them. Make sure you have a return flight booked or they will not release a vehicle to you. Good luck extending if you need to, no way to get a hold of them. 

Michael Watson 

on Google

2 months ago

I confirmed my reservation and was told to skip the line and go straight to my car. When I arrived I was asked for two IDs and proof of insurance. When I provided proof of insurance I was told that was my good enough they needed a copy of my policy. The attendant said I would have to pay $55 per day for their insurance. Bait and switch, very unethical.