Hertz Car Rental - Huntsville International Airport (HSV)

Mike W 

on Google

2 weeks ago

Friendly staff, clean car and easy to return. I filled up at the shell just off the airport, easy peasy. 

jaylan W 

on Google

a month ago

Update: After I left a review, they still didn’t update my rental so that I could extend it, but they took the time to comment on my review. So about four hours after I was supposed to return the vehicle- despite reading and responding to the review and responding to the email, they attempted to charge my credit card in additional $500. Reference they had already charged me $428 for one day. When I question them about the attempted charge, they claim that they didn’t know when I was gonna return the vehicle, but I even said ... read more

jaylan W 

on Google

a month ago

I showed up to the airport about 10 minutes before I was expected to pick up my rental. I circled the lot 3 times before deciding to park. All parking is paid, even if you’re picking up a rental car. I parked in the hourly and it said first 30 minutes free I thought this was ok since I should be done in minutes right? Wrong I go in and I’m immediately grilled about why I need the vehicle- don’t get me wrong the young lady was nice but she needed everything but a lung for this rental car. It was at the point when I was asked ... read more

Jay Mckee 

on Google

a month ago

Shout out to Chelsie, Jontue and Pam at the Hertz airport Huntsville (HSV). I had to drop off and pick up another vehicle and all three women were great! From moving items from one car to another, to dealing with multiple contracts from different locations to the service at the Gold counter; everything was great. Even when I anticipated an issue, they handled everything and got me what I needed. I even asked to change the model of my pickup vehicle and Jontue did it without a question - it helped it was the same class vehicl... read more

Ginae Phillippi 

on Google

2 months ago

Did not properly document my return. I was charged over $500 dollars extra because of it- a week’s worth of “extra days” and the “late return fee.” Additionally, they rented the vehicle out to someone else while it was still in my name because the updated receipt shows the car returned to an entirely different state still under my name.