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Hertz Car Rental - Cedar Rapids - Werner HLE
- Transportation Services
- Cedar Rapids, IA
About this business
Location details
2151 Werner Ave NE, Cedar Rapids, IA, 52402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I am beyond upset. My reservation was for noon. I got there at noon. The location was closed. I needed to have a rental car to drive out of town for an event that I’m speaking at and there was no car. There were no employees. When I attempted to call the Hertz number there was no way I could get in touch with anyone or speak to a live agent. I had to chat with a Chatbot, which then to suggested I drive out to the Airport to try and get a rental car from them. It did not provide any phone numbers. I asked the Chatbot to talk ... read more
My in-person experience was fine but dealing with the person on the phone was excruciating. Apparently their pickup service ends 2 hours before closing time I called 1 hour 58 minutes before closing time. I pointed out that the drive was about 2 miles and what I got was a bureaucrat that would make no exceptions to a policy. This was profoundly stupid it makes me question why this person was even employed. In an age where robots are rapidly replacing humans if I have to deal with that level of inflexible stupidity I might as... read more
My experience with Hertz Car Rental was excellent!
Reserved online. Everything was as expected. Staff was very nice. Vehicle was exactly as expected. Price was excellent. Thanks for a great experience.
Frequently asked questions about Hertz Car Rental - Cedar Rapids - Werner HLE
How is Hertz Car Rental - Cedar Rapids - Werner HLE rated?
Hertz Car Rental - Cedar Rapids - Werner HLE has a 3.5 star rating with 129 reviews.
When is Hertz Car Rental - Cedar Rapids - Werner HLE open?
Hertz Car Rental - Cedar Rapids - Werner HLE is closed now. It will open tomorrow at 8:00 a.m.
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