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Hertz Car Rental - Austin - West Anderson Lane HLE
- Transportation Services
- Austin, TX
About this business
Location details
911 W Anderson Ln. STE 125, Austin, TX, 78757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Solid staff who get things done, checkin and checkout took ~10 min. If I decline protection due to my credit card cover it - no question asked. I used my corporate's rate, showed them my badge, done, no more interrogation like at the airport. Honestly thes should be the bare minimum for rental car places, but you have to admit a lot of rental car places can't even do that.
I had an issue with a rate change and the Branch Manager Mr. Oyenubi and Jaime were able to assist me and take care of the issue. They both displayed excellent customer service and care. I appreciate their willingness to resolve the issue they didn't create. Because of them, I would return to this location- Anderson Ln. in Austin.
Great customer service!
Not a good experience, I booked a car and ubered to pick it up and only when I arrive these 2 girls tell me oh we’re fully booked out but the website still lets you book, like WTF what a terrible website and terrible customer service they had no remorse, just simply said even thought u reserved you have to leave because we don’t have any more cars. WELL THANKS would have loved a heads up you could have called me, terrible website system too
Frequently asked questions about Hertz Car Rental - Austin - West Anderson Lane HLE
How is Hertz Car Rental - Austin - West Anderson Lane HLE rated?
Hertz Car Rental - Austin - West Anderson Lane HLE has a 2.8 star rating with 450 reviews.
When is Hertz Car Rental - Austin - West Anderson Lane HLE open?
Hertz Car Rental - Austin - West Anderson Lane HLE is open now. It will close at 6:00 p.m.
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