This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hertz Car Rental
- Transportation Services
- San Francisco, CA
About this business
Location details
325 Mason St, San Francisco, CA, 94102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | 7:00 a.m. to 3:00 p.m. |
The location at 325 Mason in San Francisco rented me a Ram 2500 as "manager special". Please look into the old fashioned, cramped layout and dimensions of the complex garage at 325 Mason St. The Ram 2500 is tall enough to hit the entry height warning bars of the garage (the garage attendant waived me through saying it was ok). The immense Ram 2500 then has to navigate the narrow complex ramps of the garage. I was able to do it without a scratch, but it was a completely absurd thing to expect of a customer. 1. The Ram 2500 sh... read more
Long time for rent a car
This location closes at 5:00 PM and does not have express returns. If you are planning to return the vehicle, you have to pay extra full day parking at a nearby public garage until the location opens the next day. Please beware of this scam. The owner ‘Victor’ does not pay attention to customers.
Wait time well above 1.5h
I made a rental reservation at this agency, and I deeply regret it, mainly because the rental was not honored as it should have been. On top of that, the staff on site were particularly unpleasant and unhelpful when it came to dealing with a computer error that clearly originated from Hertz. No solution was offered. I booked an economy compact car and ended up with a RAM truck. No matter how much I explained the issue, they kept insisting there was no problem and that I had specifically requested such a vehicle—which was not... read more
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 2.7 star rating with 799 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is open now. It will close at 3:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com