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Hertz Car Rental

2.4

About this business

Location details

500 Airport Blvd, Lake Charles, LA, 70607, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.434 reviews
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Shabeaux's profile image
Shabeaux 
a week ago

No one at counter. Have to call a number. No one answered. Finally get a call back and she was beyond rude!!! Need to get someone with actual customer service skills that will actually show up and work!! Well NEVER use hertz at this airport! 

Christina S's profile image
Christina S 
3 months ago

I guess I should have read the recent reviews, because they were spot on! We reserved an 8 passenger vehicle over a month in advance. There was a recall due to loose trim, so they couldn’t provide the vehicle. They knew about it at least 10 hours prior to our pick up time, but they never called to tell us, so when we showed up, we had no vehicle. They offered a smaller vehicle as if they were doing us a favor. If I needed a smaller vehicle, I’d have booked one. Lesson learned. 

Shelly Matz's profile image
Shelly Matz 
4 months ago

I will use the days I rented. But think twice renting from Budget again! 

Timothy Culbreath's profile image
Timothy Culbreath 
5 months ago

Great service, though selection is not the best and they do not offer free upgrades for president circle members 

Christina S's profile image
Christina S 
5 months ago

I guess I should have read the recent reviews, because they were spot on! We reserved an 8 passenger vehicle over a month in advance. There was a recall door to loose trim, so they couldn’t provide the vehicle. They knew about it at least 10 hours prior to our pick up time, but they never called to tell us, so when we showed up, we had no vehicle. They offered a smaller vehicle as if they were doing us a favor. If I needed a smaller vehicle, I’d have booked one. Lesson learned. 

Frequently asked questions about Hertz Car Rental

How is Hertz Car Rental rated?

Hertz Car Rental has a 2.4 star rating with 34 reviews. 

When is Hertz Car Rental open?

Hertz Car Rental is closed now. It will open tomorrow at 8:00 a.m. 

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