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375 Airport Dr, Worcester, MA, 01602, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. 9:00 p.m. to 11:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. 9:00 p.m. to 11:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. 9:00 p.m. to 11:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. 9:00 p.m. to 11:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. 9:00 p.m. to 11:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. 9:00 p.m. to 11:00 p.m. |
Very good
Great service
We didn't rent here--which makes my review all the more meaningful, I think!--but when we landed at ORH, we realized we had taken the key on the plane with us fro the Hertz rental we'd just returned...to Orlando. We don't live anywhere near either airport (ORH or MCO), and Hertz had already revised our receipt (during the flight!) to charge us $300 for key replacement. I spoke with Dimitri (the manager on duty), who suggested I reach out to Ed Bresnahan, the owner. Mr. Bresnahan replied to me within one day and graciously ag... read more
Made a last minute reservation a for a car bc my power steering quit. I got there after hours and desk was closed. With the help of a kind airport employee (who had no doubt been busting her butt all day in the snow storm)was able to get in touch with an employee through the hotline. I am grateful and impressed that despite falling snow and icy roads, he was willing to come back!!! Not often these days that you come across strangers willing to go out of there way to help someone else 💚
Beware!! Worst customer service I have ever experienced.
Hertz Car Rental has a 2.4 star rating with 23 reviews.
Hertz Car Rental is closed now. It will open at 9:00 a.m.
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