Hertz Car Rental

3ric 

on Google

a year ago

This place is no longer open. Don’t pick up your car at this place. 

Ryan Baek 

on Google

a year ago

This is an unfriendly place where even the final letter to pick up the car gives the office address rather than the garage address. I have to go office first, than get garage address. The staff are unfriendly and have a consistently dismissive attitude toward customers. It was the worst Hertz experience I have ever had. Your service must improve. 

Andrew Dimayuga 

on Google

a year ago

I made my reservation several weeks ago through Hopper. We arrived about 20 minutes after our scheduled pickup (historically not an issue any other time I’ve rented a car). After speaking to Derek at the Hertz desk at the hotel, he advised me that it’d be another 20-30 minutes before my car was ready and that he’d give me a call once it was. 40 minutes pass and I see the same agent walking out the door to take his lunch break. He looked as if he’d recognized me and was trying to break eye contact as he was leaving. He advise... read more

Edi Alberto Torres Aguilar 

on Google

2 years ago

The rental rates were competitive and offered great value for the quality of service and vehicles provided. 

Will Kirby 

on Google

2 years ago

Called Hertz to ask to change my pickup time 2 hours earlier. They said "sure, no problem." When I arrived, was told there was no car for me. Not the fault of the folks at Westin and Ellis St Hertz offices, but just an obvious failure of communication on the part of the company. The only thing keeping this from being a 1 star review was Seema Khan, an employee at the Ellis St office, who was very kind and tried really hard to help, ending up getting me a car after 90 minutes (i.e., 30 minutes before my original reservation).