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Hertz Car Rental
- Transportation Services
- Honolulu, HI
About this business
Location details
1777 Ala Moana Blvd, Honolulu, HI, 96815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unbelievably poor service here. Desk was unattended at our booked arrival time. Had to wait nearly an hour before they returned which cost us too much time to rent, therefore had to cancel. They tried denying they took so long, and there was no apology. Advise not to use this service unless you want to wait and get treated poorly.
The location is very obviously very nice and convenient to Waikiki but next time I think I'd rent directly from a branch at HNL Airport. I got lucky and no one was waiting in line before I got there so the entire rental process was quite smooth but if you have Gold Status/Presidents Circle with Hertz I suggest to go elsewhere. I was excited to see what was in The Presidents Circle with my Gold Status but unfortunately they don't upgrade you here if you have it; in fact the representative kinda looked at me like I was crazy e... read more
半月前から予約していまして、予約時間から40分過ぎましたが、そもそも窓口に誰もいなくて戻ってもきません。 どうゆう事…？ どうしたらいいのでしょうか？
Frequently asked questions about Hertz Car Rental
How is Hertz Car Rental rated?
Hertz Car Rental has a 2.8 star rating with 103 reviews.
When is Hertz Car Rental open?
Hertz Car Rental is open now. It will close at 4:00 p.m.
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