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Terminal Building, Airport Ave, Airport Ave, Cairns City, QLD, 4870, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 11:00 p.m. | |
Tue | 6:00 a.m. to 11:00 p.m. | |
Wed | 6:00 a.m. to 11:00 p.m. | |
Thu | 6:00 a.m. to 11:00 p.m. | |
Fri | 6:00 a.m. to 11:00 p.m. | |
Sat | 6:00 a.m. to 11:00 p.m. | |
Sun | 6:00 a.m. to 11:00 p.m. |
Tried to return to the international Hertz car return but there were no workers or spots available. After going around in circles for 10 min and asking random people around we realized we had to park in domestic and walk to the international terminal. No one was there from Hertz mid-day at the domestic car return to provide guidance or answer any questions. It was a total cluster to say the least… They need clearer return instructions and team members available to make the return process smoother. .
Good experience here - car was in good shape and clean, very fast to rent, smooth overall.
Outstanding customer service, very grateful to the team for their support in resolving lost phone! We rented a Kia Carnival for a road trip from Proserpine to Cairns. We unfortunately left one of our phones in the car at drop off, and didn't realise until we returned back to Sydney. We had outstanding customer service from the Cairns Airport team, especially Tania, who went above and beyond to support us in the location of the phone, and the return via courier. Thank you all so much!!
Hertz Car Rental has a 3.8 star rating with 242 reviews.
Hertz Car Rental is open now. It will close at 11:00 p.m.
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