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177 S Airport Blvd, South San Francisco, CA, 94080, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I was unable to return the car on the original date so I needed to return the car one day later. Since the location as closed and I was not allowed (by you) to return the vehicle at the airport (~2 miles away), I had to hold onto the car for much longer which costed me ~$200 more than expected for no extra driving. When I called to get this rectified, all I got was some AI voice that was not helpful and a bit rude.
Rented a 12 person passenger van from them and it was pretty janky. The rear door would not open from the inside, which created a bunch of problems for us. I didn't think to check to see if the van had functioning doors, so we didn't realize this until we were a couple hundred miles away. And just overall the van was not in great condition. Disappointing and won't be renting from them again.
good Rental car
Terrible Attitude. Terrible. Passive Aggressive behavior from the staff as if customers owe them. The reason I’ll cancel my Hertz account and STOP using the service. AVOID this place at all costs.
far better customer handling than FOX Car Rental nearby; however, Mr. Angel at Fax has resolved the issue.
Hertz Car Rental has a 3.4 star rating with 135 reviews.
Hertz Car Rental is closed now. It will open tomorrow at 8:00 a.m.
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