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131 Airport Dr, Midlothian, TX, 76065, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Very helpful staff. Ensured they would hold a vehicle (called ahead). No issues with pick-up and drop off.
Update – I spoke with Joseph by phone, and he was both helpful and reassuring again. Today I was notified that the fuel charge will be credited back within 10 days, so I’m adjusting my rating upward. The pickup and drop-off process was so unusually easy that it raised my suspicions. When my son and I arrived to pick up the car—before the office closed—no one was there. A handwritten note on the door directed us to the airport desk (it's a small airport), where the staff member handed me the keys without even checking my ID. ... read more
The pickup and drop-off process was so unusually easy that it raised my suspicions. When my son and I arrived to pick up the car—before the office closed—no one was there. A handwritten note on the door directed us to the airport desk (it's a small airport), where the staff member handed me the keys without even checking my ID. To my surprise, the gas tank wasn’t full—something I’ve never experienced with Hertz. I had to dig through the paperwork to find the fuel level listed at 84%, which was difficult to locate and verify.... read more
I made a reservation and when I went to pick up the vehicle I chose on the reservation it was not avaliable. So, I was put into a different SUV. No big deal, I did not complain. When I drove the SUV the AC never kept up with the heat from the hot Texas summer, I was sweaty everywhere I went in this vehicle, but still did not complain. However, when I received my bill after bringing the vehicle back 3 days early and was charged a late drop off fee and charges for 3 extra days I did complain. I called and asked the office to m... read more
Hertz Car Rental has a 3.5 star rating with 131 reviews.
Hertz Car Rental is closed now. It will open at 7:30 a.m.
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