Hertz

August 

on Google

3 days ago

Stephanie and Louis were of great help as I navigated picking up my rental. I greatly appreciate their hospitality & knowledge. Thank yall! 

Daxton Drinkard 

on Google

3 weeks ago

Terrible experience, waited an hour to get to speak to someone for a reserved rental, when the car was brought back we were told everything was good and an hour later got a call about a smoking fee. Not a person in my family smokes and no matter didn’t receive any resolution or any real customer service. 

Ms. Tagger 

on Google

3 weeks ago

I booked a reservation for this new location and a family emergency led me to modify my reservation as instructed on their website about 5 days before the trip. When I arrived, the manager Humberto was rude, not at all helpful ( no troubleshooting), and implied that I'm a liar because "his system doesn't make mistakes." Yes, he literally said that. I canceled my reservation and I will not be using Hertz. I called customer service, although much more polite, not helpful at all. Now I've wasted extra money taking an uber there... read more

B Rainforest 

on Google

a month ago

They did not provide me a vehicle even though I had a reservation & they charged me $20 anyway. 

alazzani K 

on Google

2 months ago

I had a very disappointing experience with Hertz. After returning the car on time and in good condition, I was surprised to find a smoking fee charged to me, even though I don’t smoke and never have. When I asked about this fee, the staff was unhelpful and rude. They didn’t listen to my explanation and acted like I was lying. It felt unfair and frustrating. The whole return process was stressful because the employees treated me disrespectfully, and they seemed more interested in charging extra fees than helping customers. I ... read more