Hershey's palace

NIKOLE Nikole 

on Google

3 days ago

0/5 Stars: Dishonest labeling and incredibly rude customer serviceI decided to try Hershey's Palace for dinner after getting my car serviced. I specifically wanted real catfish, so before ordering, I asked the cashier if they served real catfish or swai. Instead of a straightforward answer, he rolled his eyes, shook his head, and insisted it was catfish.When I got home, I discovered it was absolutely swai.I called the restaurant to address the mix-up, and the man on the phone became instantly defensive and hostile. He told m... read more

hannah murr 

on Google

a week ago

My husband and son decided to try Hershey's Palace for lunch today. When they walk in, they're the only ones there. And they see a man standing at a laptop near the register. My husband walks up says hello, and is completely ignored by the man. His wife comes out a few minutes later to take their order and tells them it'll be fifteen minutes, which is fine. Then a woman comes in who happens to be black and the man looks up smiles, greets her and they laugh and joke while he takes her order. After the woman leaves my husband ... read more