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Herons Landing Hotel
- Hospitality
- Campbell River, BC
About this business
Specialties: Enjoy oceanfront Campbell River Hotel accommodation at Herons Landing Hotel. Experience warm hospitality and a relaxing night's rest on our signature pillow top beds in Campbell River's only Boutique Hotel accommodation. Rooms and Rents.
Location details
492 S Island Hwy, Campbell River, BC, V9W 1A5, Canada
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Overall, this felt more like a budget accommodation but was priced at boutique hotel rates. The quality and service did not align with what was promised or expected. Disappointing experience, especially considering the price point. The service was brief and unwelcoming from the outset. The room lacked several expected amenities—there was insufficient bedding for both beds, and when we requested additional pillows, we were told to share the ones provided. Basic necessities such as soap and towels were also lacking. The cleanl... read more
we understood it was a "budget type" hotel but had assumed the basics would be available. Upon arriving, there was one individual who was answering phones and trying to flag down his coworker to help us. She wasn't professional and was making faces at him when he asked for her help to assist us. Fine - get to our room, there is no AC, our sliding door is broken and we can't even open it. TV wasn't working, plugs are all loose. Next morning we go down for breakfast around 8am. Breakfast is 7:30-10am. There is literally 3 Engl... read more
The location is good, a car ride from the downtown core, across the street from the ocean, a good restaurant 2 buildings over. I was expecting a budget hotel, it is need of some TLC. For us it was a one night quick stay, we didn’t need much. The issue we had with the hotel was with some of the other guests, and the lack of anyone seeming to care. The “owners” seemed nervous of some of the guests that were staying at the hotel and left the hotel unattended. There is no air conditioning, the rooms were hot, and we couldn’t ope... read more
Stay away from this hotel , terrible customer service service.
The reservation was not simply mismatched, but resulted in leaving us without any suitable option late evening on July 20 th. We had a confirmed reservation from May 6 th 2025, for a 1 bedroom suite, with a kitchenette, and 2 queen beds, was changed to a room with 1 king bed, no kitchenette or a large fridge, as you have in your suite rooms. We’ve reserved for 3 adults, not related, it was impossible for us to sleep in that bed, as well, no where to store our food for a week ( the king room bed had one little fridge). When w... read more
Frequently asked questions about Herons Landing Hotel
How is Herons Landing Hotel rated?
Herons Landing Hotel has a 3.9 star rating with 237 reviews.
When is Herons Landing Hotel open?
Herons Landing Hotel is open now. It is open 24/7.
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