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Hero Outdoors

3.5

About this business

Location details

1240 Phillip Murray Ave, Oshawa, ON, L1J 6Z9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.54,390 reviews
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Sylvain's profile image
Sylvain 
a day ago

Aucune communication après avoir payé ma commande. Je déconseille fortement ce vendeur en ligne. 

Paul Noneofyourbeezwax's profile image
Paul Noneofyourbeezwax 
3 days ago

I have dealt with Hero Outdoors for a while now. If they have the item(s) in stock their shipping is very fast. The other day around noon I ordered two pairs of trousers and an inner sleeping bag. They arrive just after eleven the next morning. I've also received phone calls from them when an item wasn't available and they wanted to substitute something similar. They've also phoned me to tell me of a better deal or of a better item than what I was ordering. The staff are friendly but also quite knowledgeable about what they ... read more

Stephen's profile image
Stephen 
4 days ago

I ordered a pellet gun and it was delayed at the border I was told by Alicia. Customer service girl that I called. I told her what I needed and wanted and she quickly found me alternative product in stock. Then sent me all the details for my confirmation. I confirmed that it would be good, and she put it in shipping. It Arrived quick and was properly packed and made me smile. I know it's the border,tariffs and Canada post strike ongoing. But I have to say, I got a solid from this company and all thanks to Alicia. ;) 

Richard Saracchi's profile image
Richard Saracchi 
5 days ago

Although the postal service was on strike, Hero Outdoors managed to send my order in a timely manner. The content of the package (a pocket knife) was exactly what I had ordered and it was perfect condition. Thank you. 

Kristopher's profile image
Kristopher 
5 days ago

Very poor customer service and horrendously long order wait time. 17 days from order to delivery from Ontario to Nova Scotia. Avoid if at all possible! I actually don’t think they had the item in stock even though it said it was when i ordered it ! 

Frequently asked questions about Hero Outdoors

How is Hero Outdoors rated?

Hero Outdoors has a 3.5 star rating with 4,390 reviews. 

When is Hero Outdoors open?

Hero Outdoors is open now. It will close at 5:00 p.m.  

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