This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
French luxury heritage brand carrying apparel, handbags, scarves, home goods, fragrances, shoes & other goods. By appointment only.
1450 Ala Moana Blvd, Honolulu, HI 96814, Honolulu, HI, 96814, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 7:00 p.m. | |
Tue | 11:00 a.m. to 7:00 p.m. | |
Wed | 11:00 a.m. to 7:00 p.m. | |
Thu | 11:00 a.m. to 7:00 p.m. | |
Fri | 11:00 a.m. to 7:00 p.m. | |
Sat | 11:00 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 7:00 p.m. |
Bad service. The jewelry is not in stock. The shoes sizes are not in stock. The charms are not in stock. When the sizes will be in stock nobody knows! In contrast - the Waikīkī location somehow had the sizes for jewelry, for shoes, and even knew the best time to come for new arrivals for other items and gave me their contact info. So I made the purchase at Waikīkī location instead. That goes to show that the sales associate simply chose to be rude and lazy at this mall Ala Moana location. I came specifically to test out the ... read more
Terrible service. As expected. The jewelry is not in stock. The shoes sizes are not in stock. The charms are not in stock. When the sizes will be in stock nobody knows! In contrast - the Waikīkī location somehow had the sizes for jewelry, for shoes, and even knew the best time to come for new arrivals for other items and gave me their contact info. That goes to show that the sales associate simply chose to be rude and lazy at the Ala Moana location. I came specifically to test out the service and of course Hermes disappointe... read more
terrible service
Extremely Disappointing Experience – Avoid This Store From the moment we walked into the Hermes store, we were met with cold, judgmental stares from the staff. There were three sales associates present and no other customers in sight, yet not a single person greeted us or offered any assistance. After a few minutes of being completely ignored, I approached one of the associates to ask about a specific bag. Their response? A dismissive, “No, we don’t have it. There are other things you can look at,” followed by a vague gestur... read more
Hermès has a 3.5 star rating with 140 reviews.
Hermès is open now. It will close at 7:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com