Hermès

Yu 

on Google

2 months ago

入店してすぐ目が合った中年日本人女性店員は、私たちを見て一瞬で買わない客だと判断したのか無視され、隣の店員とおしゃべりを再開していました。 態度悪い… 店員はたくさんいるけど店内はガラガラです。 品揃えもイマイチ。 奥にはあるのか知らないけど、態度の悪い店員に聞く気にもなれず退店しました。 買いそうな客には媚びへつらうんでしょうね。 円安の今は日本人は誰もエルメスの紙袋を下げていなくて、売れてないんだろうなという印象。 エルメスはハイブランドだけど、店員は一般人なんだから、勘違いして偉そうにしないでいただきたい。 

Tim 

on Google

3 months ago

Prices: High. Bought a 32mm belt. Pos: Many options to choose from. You will be welcomed as you come in. Do not need an appointment. Product design and leather quality is top tier but may not be for everyone. Cons: Did not Experience legendary SA service, was hit or miss. Either very attentive or non chalant about me being there. One kept giggling when asked about bags and kept mentioning more affordable models. One Refused to provide a business QR card because "you probably no come back" Food for thought: stick with your SA... read more

モリモリくん 

on Google

3 months ago

アラモアナセンター2階にあるエルメス。 日本人スタッフの方もいるので安心。 バーキン、ケリーなどレアなバッグも 日本より買いやすい印象！！ ※課金は必須。 

Y O 

on Google

3 months ago

As someone who absolutely adores French craftsmanship, I actually moved to Paris because of my passion for it! I’ve always considered the Paris flagship my favorite, but I was so impressed with the Ala Moana store as well. I was served by Cathy, and she provided such a wonderful shopping experience. She was incredibly welcoming, knowledgeable, and patient. She helped me find exactly what I was looking for and even suggested a scarf that matched perfectly; her sense of style is truly impeccable. It was a delightful experience... read more