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French luxury heritage brand carrying apparel, handbags, scarves, home goods, fragrances, shoes & other goods.
2201 Kalākaua Ave A204, Honolulu, HI 96815, Honolulu, HI, 96815, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 9:00 p.m. | |
Tue | 10:00 a.m. to 9:00 p.m. | |
Wed | 10:00 a.m. to 9:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 9:00 p.m. |
Great Hermes store to wander around. Elly... Great SA.
I walked into Hermès expecting at least a basic level of acknowledgment, but not a single associate greeted me or even looked my way. The atmosphere was unwelcoming and dismissive, which is shocking for a brand of this caliber. The only person who showed any courtesy was the security guard, who was polite and warmer than the actual sales staff. For a luxury house that prides itself on service and experience, this was completely unacceptable. It felt less like shopping at Hermès and more like being ignored in a random store. ... read more
I had such a wonderful experience at Hermès Waikiki. The boutique itself is beautiful, but what truly stood out was the service. Lina assisted me and made the entire visit so enjoyable—she was patient, knowledgeable, and incredibly kind. She took the time to ask me about the pieces I was interested in and made me feel very welcome. I highly recommend asking for Lina!
친절해요 물건도많고
I was very disappointed with my experience in this boutique. When I entered, there was no hostess to greet me or assist me with what I was looking for. I knew exactly what I wanted to buy – a belt – yet no one took the initiative to offer help or show the slightest attention. There was also no hospitality: not even a glass of water or any small gesture to make the purchase more pleasant. What surprised me most was having to pay €0.15 for a shopping bag, right after purchasing a belt at $1,020 including tax. As a customer com... read more
Hermès has a 3.6 star rating with 276 reviews.
Hermès is open now. It will close at 9:00 p.m.
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