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Hermès
- Leather Goods
- Honolulu, HI
About this business
French luxury heritage brand carrying apparel, handbags, scarves, home goods, fragrances, shoes & other goods.
Location details
2201 Kalākaua Ave A204, Honolulu, HI 96815, Honolulu, HI, 96815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I had such a wonderful experience at Hermès Waikiki. The boutique itself is beautiful, but what truly stood out was the service. Lina assisted me and made the entire visit so enjoyable—she was patient, knowledgeable, and incredibly kind. She took the time to ask me about the pieces I was interested in and made me feel very welcome. I highly recommend asking for Lina!
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I was very disappointed with my experience in this boutique. When I entered, there was no hostess to greet me or assist me with what I was looking for. I knew exactly what I wanted to buy – a belt – yet no one took the initiative to offer help or show the slightest attention. There was also no hospitality: not even a glass of water or any small gesture to make the purchase more pleasant. What surprised me most was having to pay €0.15 for a shopping bag, right after purchasing a belt at $1,020 including tax. As a customer com... read more
This was my first time shopping at Hermes and Alfred made it a delightful experience. Although the herbag was not in stock, Alfred showed me the men's version, and helped me visualize if the herbag would suit my needs. Afterwards, he took his time showing me different sizes and styles of silk scarfs and various ways to style them. This experience exceeded my expectations as I have several friends that love their Hermes products but report their SAs attitude and customer service can be less than desirable at times. Thank you ... read more
Great experience! Such a beautiful store, it was hard to resist not to walk in and explore! As intimidating as Hermes stores can be, this one was felt welcoming even though it was my first time there! SA Joy was very friendly, she greeted me and showed me around the store! She was more than happy to answer my questions and assisted me with shoes and accessories. Thank you Joy for adding another amazing memory to my first Hawaii trip. Mahalo! Hermes Waikiki location did not disappoint!
Frequently asked questions about Hermès
How is Hermès rated?
Hermès has a 3.7 star rating with 274 reviews.
When is Hermès open?
Hermès is open now. It will close at 9:00 p.m.
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