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Hermitage Medical Practice

3.6

About this business

Location details

Balfour Pavilion, Astley Ainslie Hospital, 133 Grange Loan, Edinburgh, SCT, EH9 2HL, United Kingdom

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.631 reviews
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Amelia's profile image
Amelia 
2 weeks ago

Totally failed me. Went in. Begged for help. Didn't care. Was in hospital the next day, and night. Leave the practice - people will die because of you. Just leave. 

Lilian Edwards's profile image
Lilian Edwards 
7 months ago

Most the drs and staff are trying hard ( tho with one or two very obvious exceptions - but Trish the receptionist is a star) but the place is absolutely going under - even when very ill it’s impossible to see a dr for a proper appointment or get any answer except “come to the drop in clinic” which is always full if you can’t be on the phone at dot of 8 and sometimes even then, and even if you do get in, will only deal with one issue. Hopeless for older people with multiple interlocking problems - some just end up not bein... read more

alex d's profile image
alex d 
9 months ago

Terrible level of elderley care, was told they are going to withold medication for my mother and gave her 3 days to live after a phone call consultation- no physical visit. Can only complain on here as have no faith in their integrity to do the right thing or to address their own failings 

The Edinburgh Butter Co's profile image
The Edinburgh Butter Co 
2 years ago

If I could give this less stars I would. Starting with receptionists through to the doctors it’s an absolute shambles. The receptionists are very unprofessional, unfriendly and disorganised and the doctors seem to basically not care or take the time to read any case notes. If you have the option to register at a different practice I would advise you do. 

Caragh Veitch Philip's profile image
Caragh Veitch Philip 
4 years ago

Great staff: receptionists, doctors and nurses are all professional, patient and friendly. Been with them for just over a year and have found it to be a pleasant experience so far. 

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Frequently asked questions about Hermitage Medical Practice

How is Hermitage Medical Practice rated?

Hermitage Medical Practice has a 3.6 star rating with 31 reviews. 

When is Hermitage Medical Practice open?

Hermitage Medical Practice is closed now. It will open on Monday at 8:00 a.m. 

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