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Heritage Volkswagen Service Department

4.5

About this business

Location details

4305 Jonesboro Rd, Union City, GA, 30291, United States

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WeekdayScheduleStatus
MonClosed
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.51,791 reviews
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Scruffy Hobo's profile image
Scruffy Hobo 
a week ago

I've taken my vehicle here a few times now for warranty work. I've been a waiter every time. Every time I'm promised only 2-4 hours (multiple warranty work visits, VW quality what are you gonna do) and it's always taken 4-6 hours every time. The advisors I've delt with are friendly, but their service team takes forever. Don't make any appointments during the day if you're also making a stop here. 2 stars because of the friendly staff. 

Alex Musick's profile image
Alex Musick 
2 weeks ago

got my oil changed here a couple weeks ago as part of my 60k service and now in the middle of my vacation a warning light comes on saying the oil level is too high. this is interrupting my plans because i have to waste time going to get my car checked out and serviced instead of enjoying my trip. an oil change should be one of the easiest jobs for a dealership to perform. it was the first time getting my car serviced here and probably the last as well 

Florence Brooks's profile image
Florence Brooks 
a month ago

Wouldn't take my car here again I took my car to check my transmission, the advisor told me I need to get my 80000 miles service. Also my engine light was on because of the ambient sensor. He told me all I need i got it done paid over 1700. To get the service, I was told I need some additional work i went back got the ambient sensor fix a week later the engine light came back on took it back them they told me the wiring to the sensor was bad. Keep in mind I told him I had the sensor replaced back in November of 2025 they pro... read more

Zachary B's profile image
Zachary B 
a month ago

Great service thanks! 

Mark Morin's profile image
Mark Morin 
3 months ago

Frequently asked questions about Heritage Volkswagen Service Department

How is Heritage Volkswagen Service Department rated?

Heritage Volkswagen Service Department has a 4.5 star rating with 1,791 reviews. 

When is Heritage Volkswagen Service Department open?

Heritage Volkswagen Service Department is open now. It will close at 5:00 p.m. 

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