Heritage Tractor

Travis G. 

on Yellow Pages

9 years ago

Beware of service department, long story short, I took a new motor from machine shop to them to have them install and time new injectors. $1200. It never ran right but when I took it back, they said it was normal. It ran for 180hrs before burning a hole in piston. I then took it back to them to see if they thought it might have been something else or possibly stand behind their work. That didn't work out in my favor. Instead, They charged me $500 to "look" at my skid steer and write me an estimate to replace motor. No tests,... read more

White W. 

on Yellow Pages

11 years ago

Highway Robbery! The parts department has a difficult time getting the right parts. In the past, I have gone in for parts, filters, etc. it seems like a wrestling match to get the right parts. One time I got an air filter, gave them the Make, Model, S/N of the equipment, I had to go back to them 3 times before they gave us the correct filter (now I just go to Oreilly's, much simpler). Recently I ordered a $500 hydraulic pump, had the parts department verify that it was the correct pump (1. there were 2 on the schematic, and ... read more