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Heritage Propane
- Propane
- Kingston, TN
About this business
Location details
115 Oak Dr, Kingston, TN, 37763, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would avoid this company. If you need to speak to a robot in a call center to order for gas delivery I guess they are fine. If you need anything service related it is nearly impossible to get them on the phone to talk and no one is at their physical location. I even went by and left notes on the door and never was contacted. They refused to work on my tank because it's personally owned and not owned by Amerigas and just dropped off a part for me to have to get someone else to install it and then proceeded to charge me in f... read more
I would avoid this company. If you need to speak to a robot in a call center to order for gas delivery I guess they are fine. If you need anything service related it is nearly impossible to get them on the phone to talk and no one is at their physical location. I even went by and left notes on the door and never was contacted. They refused to work on my tank because it's personaly owned and not owned by Amerigas and just dropped off a part for me to have to get someone else to install it and then proceeded to charge me in fu... read more
I tried for a month to open an account, doing everything the company wanted including filling out their form, but I never got beyond the "Your account setup is in progress" page despite multiple calls and chats. I needed propane, so I went with a competitor, who was MUCH more responsive. When I went to cancel the account, they told me I could be subject to a $150 early termination fee for cancelling within three years, even though I never had a chance to get service. BUYER BEWARE!!!
High prices and no local office and poor communication.
Amerigas continues to harass me with bogus invoices for propane tank rental on a 500 gallon tank that does not belong to them. It was purchased in full in 1998 from MidSouth Propane by the previous owners of the home I now live in. This tank appears to be over 30 years old and to date, neither I nor the previous owner EVER paid any rental fees. Suddenly they expect me to pay rent and no amount of explanation gets through to these people!! Since they have harrassed me for the last few years of the eight years I have lived her... read more
Frequently asked questions about Heritage Propane
How is Heritage Propane rated?
Heritage Propane has a 3.6 star rating with 77 reviews.
When is Heritage Propane open?
Heritage Propane is closed now. It will open tomorrow at 8:00 a.m.
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