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Heritage Propane
- Propane
- Union City, GA
About this business
Location details
134 Jonesboro Rd, Union City, GA, 30213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor customer service, lengthy wait times to get a person on the phone, outrageous fees
AVOID AMERIGAS AT ALL COST!!! THE ABSOLUTE WORST CUSTOME SERVICE I'VE EVER EXPERIENCED. I COULD NOT GET MY TANK FILLED AND RAN OUT OF PROPANE. LEAVING ME WITH NO HEAT OR STOVE IN THE WINTER. CALLING THEM IS IMPOSSIBLE. I WAITED OVER AN HOUR AND STILL TALKED TO NO ONE. I LEFT SEVERAL MESSAGES AND THEY NEVER CALLED ME BACK. I HAD TO GET ANOTHER TANK INSTALLED BY ANOTHER PROPANE COMPANY TO GET MY HEAT AND STOVE BACK ON.
My experience with AmeriGas has been nothing short of awful. Setting up an account was unnecessarily complicated and frustrating from start to finish. Every single person I spoke to was rude, dismissive, and completely unhelpful—like they didn’t care whether I became a customer or not. Simple questions turned into drawn-out conversations with no clear answers, and I was passed around without any real resolution. It honestly felt like no one knew what they were doing, or worse, just didn’t care. I’m genuinely surprised they e... read more
Several no shows after scheduled deliveries. Foreign, English speaking customer service reps that don't really understand questions in English and very hard to understand them. Charges for things like calling in to ask gas pricing ($9.99) and fuel recovery charges. The only good thing was the price of gas. But was a real pain otherwise.
Frequently asked questions about Heritage Propane
How is Heritage Propane rated?
Heritage Propane has a 2.4 star rating with 172 reviews.
When is Heritage Propane open?
Heritage Propane is closed now. It will open tomorrow at 8:00 a.m.
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