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Heritage Propane
- Propane
- Union City, GA
About this business
Location details
134 Jonesboro Rd, Union City, GA, 30213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with AmeriGas has been nothing short of awful. Setting up an account was unnecessarily complicated and frustrating from start to finish. Every single person I spoke to was rude, dismissive, and completely unhelpful—like they didn’t care whether I became a customer or not. Simple questions turned into drawn-out conversations with no clear answers, and I was passed around without any real resolution. It honestly felt like no one knew what they were doing, or worse, just didn’t care. I’m genuinely surprised they e... read more
Several no shows after scheduled deliveries. Foreign, English speaking customer service reps that don't really understand questions in English and very hard to understand them. Charges for things like calling in to ask gas pricing ($9.99) and fuel recovery charges. The only good thing was the price of gas. But was a real pain otherwise.
I doubt Michael Sharp will ever read this, but he has NOT "turnaround AmeriGas, including initiatives to return customer service centers to the US and improve billing/logistics. A two week widow to provide gas? Nickeling and Diming the customers. It is outrageous that AmeriGas said that they were delivering gas and did not. Said there 6 year old tank was worth $1290, yet charged me $1460. Said if I didn’t want the tank, I would cost $419 not to use it anymore and I’d have to give them a 30 days written reason why. Another co... read more
If I could give a negative star I would!!!! I ordered and paid for my gas on 1/16 and they were scheduled to deliver it between 2/22-2-24 but the delivery date magical disappeared. I called on the 24th and they said I had to reschedule. The reschedule date was 2/2-2/5. On 2/3 I received a notification that they would deliver it on 2/4. On 2/4 I called around 5p asking for an update. They told me to be patient since the drivers deliver up til 8pm and I was 3 stops away. They never came on 2/4. On 2/5 they came but I had a gas... read more
Service tech was very professional and courteous. Follow up gas delivery was on time.
Frequently asked questions about Heritage Propane
How is Heritage Propane rated?
Heritage Propane has a 2.4 star rating with 169 reviews.
When is Heritage Propane open?
Heritage Propane is closed now. It will open on Monday at 8:00 a.m.
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