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Heritage Propane
- Propane
- Charlotte, NC
About this business
Location details
3904 Barringer Dr, Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AmeriGas last two deliveries are horribly incompetent. January 1 overfilled propane tank to 100% capacity which is a safety hazard for anything over 80%. Had to send out another tank that night to take out surplus. Just got another delivery 2/26/26 and filled to only 69% capacity instead of 80% and drove half the truck thru my yard. Yet they want to charge me to change to a different company. AmeriGas also added monitor without telling me just like other complaints.
I would use a local provider instead of Amerigas. Now that I have a buried 500 gallon tank, I am stuck with them. Their most recent standard delivery was 11 days which is insane. Unless I pay a $200 expedite fee, the deliveries are always long timelines.
Being a longtime customer of AmeriGas, I am extremely aggravated at what has just happened to me. A monitor was put on my tank without my knowledge, I’ve asked for it to be removed several times, if I could get someone that spoke English that I could understand and that could understand me. I was informed by AmeriGas that a third-party company did their work for them on Monday. Someone from that company showed up to my house to remove the monitor. He got the monitor. I told him don’t come back out here and he shows up at my ... read more
Horrible customer service and refused to escalate my case for no delivery. My delivery request was made prior to the ice or snow storm and should have been made prior to either of them hitting. Instead, I waited 3 weeks for it with no answers or help from AmeriGas.
Customer service is NON EXISTENT in this organization. ZERO assistance.
Frequently asked questions about Heritage Propane
How is Heritage Propane rated?
Heritage Propane has a 2.9 star rating with 175 reviews.
When is Heritage Propane open?
Heritage Propane is open now. It will close at 6:00 p.m.
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