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Heritage Propane
- Propane
- Morganton, NC
About this business
Location details
215 Carbon City Rd, Morganton, NC, 28655, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service, terrible delivery service.
$4.99 a Gallon??? I'm DONE!!!
They say they have changed things to better serve you. I say BS! Big pain to do all the machinations to pay via email - tried it again today - your invoice disappeared, nowhere to be found. How is this better service?
I have had 3 scheduled deliveries of propane (March 2024, October 2024, December 2024) that were significantly outside the promised delivery window. I received calls the night before the delivery was supposed to be made but the drivers just never showed up and I had to spend hours on hold with offshore customer service only to be told the delivery "is on the way and will arrive soonest". There is no way to contact local offices or talk with anyone who actually has details about deliveries. For the October and December delive... read more
Horrible customer service. Ever since Amerigas bought them out you can no longer get in contact with the local office. All calls get routed overseas. Customer service basically looks up the same information as a customer can on their online account. No further info to provide and they cannot even contact the local office - or so they say. My delivery has been pushed every day now for 5 days and we have finally run out of Propane. I cannot get specific answers from customer service - no Help at all. So frustrating. Time to bu... read more
Frequently asked questions about Heritage Propane
How is Heritage Propane rated?
Heritage Propane has a 1.8 star rating with 36 reviews.
When is Heritage Propane open?
Heritage Propane is closed now. It will open on Monday at 9:00 a.m.
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