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Heritage Propane

4.1

About this business

Choose Heritage Propane as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy. 

Location details

1148 Lee Hwy, Marion, VA, 24354, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.156 reviews
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Richard Boyd's profile image
Richard Boyd 
on Google
3 months ago

Order gas in December, had it delivered in February. Had some bad weather that delayed initial arrival date and driver cancelled my order. Was not notified that order had been cancelled. Called to check on reason for delay and was told, then, that the driver had cancelled the order. Had to reorder for delivery and was told i could no longer get the discount i previously had. Had been waiting 6 weeks at this point for fuel and was nearly out. Had to wait another two weeks for a delivery date unless i wanted to pay several hun... read more

Jennifer Hess Smith's profile image
Jennifer Hess Smith 
on Google
4 months ago

I placed an order on Feb. 11th. My delivery has never taken more than 5 days in the past. I noted that our tank only had 15 %. Amerigas did not schedule my delivery until Feb 24-Mar.04. I called them back to let them know that we were below 10%, and Amerigas tried to assure me that I have enough gas in the tank to last until.my refill. My husband just checked-- I have 6% today Feb 20th. They really argued that I don't qualify to get refilled earlier, insisting that my tank will not run out. At first I was told that I might b... read more

Dorothy Farris's profile image
Dorothy Farris 
on Google
5 months ago

My father is 92. He was told his delivery would be by January 9. It's now the 22nd and he still hasn't gotten it. We've made multiple calls and get the run around everytime. His tank is on fumes. 

david akers's profile image
david akers 
on Google
6 months ago

Still hasn't come and got their tank yet. 7 months. Please come and get it an eye sore. 

Brittany H's profile image
Brittany H 
on Google
6 months ago

The local delivery drivers are great, but the company and customer service center is TERRIBLE. I’m constantly having to pay ridiculous fees and being told the delivery frame is different from what’s listed on my account. I’ve paid additional fees to have my order marked as urgent (Guaranteed within 1-2 days) and then being told it will be delivered several days later…It’s ridiculous what kind of trouble my family and I have experienced with Amerigas. 

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Frequently asked questions about Heritage Propane

How is Heritage Propane rated?

Heritage Propane has a 4.1 star rating with 56 reviews. 

When is Heritage Propane open?

Heritage Propane is closed now. It will open at 9:00 a.m. 

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