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Heritage Hotel Group
- Hospitality
- Roseville, CA
About this business
Location details
9249 Sierra College Blvd, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The biggest problem with this hotel group is their phone line has no direct contact to leave a message for or speak to. I had a horrible experience with one of the staff members at their San Diego location and I believe a company should be transparent in communication especially in regards to an employee working for them that is suffering from serious mental illness. I had booked a hotel on booking.com and when I arrived the woman that I spoke with was very hostile.
We stayed here on January 2nd & 3rd 2019 only because there was no place else in Chico available and we had to meet w/ the insurance inspector to inspect our home for damage due to the Camp-Fire in Paradise. The place is a Hell Hole: 1. Never Any Manager: On the 2nd & 4th the desk clerk was Prabhjot. She was VERY Nice, but apparently had no authority to help us or make improvements. She requested maid service after she inspected the room, but the request was totally ignored. 2. 2nd night, Jan. 3rd: Three 20-something males i... read more
Frequently asked questions about Heritage Hotel Group
How is Heritage Hotel Group rated?
Heritage Hotel Group has a 1.9 star rating with 9 reviews.
When is Heritage Hotel Group open?
Heritage Hotel Group is closed now. It will open tomorrow at 9:00 a.m.
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