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Heritage Fireplace Shop
- Fireplace Services
- Poulsbo, WA
About this business
Location details
19410 Viking Ave NW, Poulsbo, WA, 98370, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Heritage came to my house and their service was great. Another company quoted over $1000 pre-tax to replace pilot assembly and receiver. Heritage Hearth came to my house said the parts were just fine but receiver needed 4 new AA batteries. They put them in and my fireplace has worked perfectly ever since. Highly recommend, their diagnosis was spot on and saved me a lot of money.
I was having some issues with my woodstove and talked with Shaun the owner about possibly getting a new one. Instead of trying to sell me something right away, he took the time to give me a few ideas to troubleshoot the stove I already have. I really appreciated how much time he spent helping me out. I haven’t had a chance to try the fixes yet, but I think my stove will be just fine. If I do end up needing a new woodstove, there’s no question where I’ll go. It’s rare these days to get that kind of knowledge, honesty, and car... read more
My home's gas fireplace was installed by Heritage Fireplace Shop in 1996. The brand of fireplace no longer exists, so I was concerned about finding parts and service for it when it recently stopped working. However, Heritage sent out a very competent repairman and he got it working quickly. He gave a great explanation of normal operation and regular maintenance of the stove and left everything very clean. Scheduling an appointment was easy and the repairman arrived at the scheduled time. I highly recommend this company.
While I had some early communication gap challenges (just knowing status of my order), I was impressed with their fireplace options, and they did an amazing job on the install, going above and beyond in dealing with some special challenges of my house that included solar panels on my roof, and radiant heat in my floors).
We are very happy with our stove but the only reason I'm not giving them 5 stars is because the process to decide which stove worked for our house was a little cumbersome. We picked out a stove but then weeks later was told that wouldn't work for our space, despite the stove being offered as an option. We ended up getting one that we like for our space and it has been wonderful. The install team was great to work with, very happy overall.
Frequently asked questions about Heritage Fireplace Shop
How is Heritage Fireplace Shop rated?
Heritage Fireplace Shop has a 4.4 star rating with 82 reviews.
When is Heritage Fireplace Shop open?
Heritage Fireplace Shop is closed now. It will open at 9:00 a.m.
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