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Heritage Federal Credit Union

3.2

About this business

Location details

2011 US-60, Henderson, KY, 42420, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.220 reviews
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Yerima Ali Birma's profile image
Yerima Ali Birma 
recommend  Recommended
3 years ago

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April Dawn's profile image
April Dawn 
4 years ago

Do not use for a home loan. 😑 

Candice Michelle's profile image
Candice Michelle 
recommend  Recommended
4 years ago

I have been with Heritage for about six years it's the best thing that I've ever been with. Very honest they get back to me when they can great incentives. 

Business response:

Thank you for the great review Candice! 

Julie Farmer's profile image
Julie Farmer 
recommend  Recommended
5 years ago

Everyone there is amazing! Always ready to help you with whatever your needs are! 

Business response:

Thanks for your kind words Julie! 😄 

Chris Carter's profile image
Chris Carter 
5 years ago

A very good friend of mine lost his job temporarily for a few weeks during the covid 19 virus outbreak. He called and talked to Heritage and told them his situation. They had the audacity to ask for his 1200$ stimulus check, unfortunately his income didn't net him anywhere close to the 1200$ stimulus. He did file for unemployment but for the 4 weeks he was off and still now has not gotten it yet. He explained that to them on the first call. They promised him they would not take his truck from him. He got called back to work ... read more

Business response:

Chris, Our member needs are top of mind in these difficult times. We have reviewed the records you mentioned separately in messenger and are working with your friend for a satisfactory resolution. Thank you for taking the time to share your concerns. 

Chris Carter's profile image
Chris Carter 
5 years ago
Chris Carter's profile image
Chris Carter 
5 years ago

A very good friend of mine lost his job temporarily for a few weeks during the covid 19 virus outbreak. He called and talked to Heritage and told them his situation. They had the audacity to ask for his 1200$ stimulus check, unfortunately his income didn't net him anywhere close to the 1200$ stimulus. He did file for unemployment but for the 4 weeks he was off and still now has not gotten it yet. He explained that to them on the first call. They promised him they would not take his truck from him. He got called back to work ... read more

Business response:

Hi Chris, we’re sorry to hear about this situation. Could you message us more information about your friend? 

Chris Carter's profile image
Chris Carter 
5 years ago
Chris Carter's profile image
Chris Carter 
5 years ago

Frequently asked questions about Heritage Federal Credit Union

How is Heritage Federal Credit Union rated?

Heritage Federal Credit Union has a 3.2 star rating with 20 reviews. 

When is Heritage Federal Credit Union open?

Heritage Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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