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Heritage Community Credit Union
- Finance
- Folsom, CA
About this business
Location details
707 E Bidwell St, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | Closed | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
They use to be good, but now they’re terrible! They charge fee after fee after fee after fee. They’ve downsized and are closing multiple locations. I’m presuming they are going out of business slowly. Hold times can be up to two hours! And how they charge a monthly checking account fee. Seriously?! Don’t bother. You’re better off going with a free online bank.
My profound gratitude and commendation for the outstanding service and compassionate approach demonstrated by Grant Asher. While I've had many interactions with customer service representatives, the assistance I received from Grant in resolving my confusion was in a class of its own. The ability to move beyond simply solving a problem and the compassion he held go far beyond many of the customer service representatives today. Grant handled the entire situation calmly, which left a lasting and positive impression. In today's ... read more
Super disappointing customer service. With no bells & whistles like other credit unions, they really need to work on it. Tried for a few years, understanding the moving & downsizing of locations, loss of customers and the 4.1 rating. Makes sense.
I had really amazing experience with them. So friendly and warm staffs!
Small credit union with great customer service. Friendly, polite and know their customers by name. Not just an account. Always going the extra mile. Never crowded. Just wish they didn't change their weekend hours.
Frequently asked questions about Heritage Community Credit Union
How is Heritage Community Credit Union rated?
Heritage Community Credit Union has a 3.9 star rating with 17 reviews.
When is Heritage Community Credit Union open?
Heritage Community Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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