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Heritage Body Shop Owings Mills

4.2

About this business

Location details

15 Music Fair Road B, Garrison, MD, 21117, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.21,257 reviews
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Vee Ki's profile image
Vee Ki 
a day ago

I went for an oil change and the multipoint inspection is well documented with a video but the recommendations of things to fix was ridiculous. These are blanket things needed to be fixed as soon as possible as a warning for the urgency by this dealer. I had a line item for rear differential for my hybrid (everyone knows there's no rear diff on a toyota hybrid). The urgent recommendations came up to $1,800 of which $1,600 were BS. The remaining were the cabin and engine air filters. You can change those for $60 on your own w... read more

Alvin Kennedy's profile image
Alvin Kennedy 
3 days ago

I bought a New Toyota Sienna Platinum in black. After signing the paperwork, the sales rep had it detailed and to my surprise had MANY scratches on the side of a brand new car. They were able to remove some but not all the scratches after waiting in the dealership for HOURS after the paperwork had been signed. I had to pay an independent detailer to have the other scratches removed from a brand new car. I will reach out to the dealership and will update on here. 

Andrew Hall's profile image
Andrew Hall 
a month ago

Totally recommend Heritage Toyota Owings Mills. Professional from start to finish during the car buying process. I love my Toyota. 

Lynn's profile image
Lynn 
a month ago

I paid Heritage Toyota Owings Mills more than $800 for an inspection, related work, and an additional key fob. After they said the Toyota Yaris passed inspection, it repeatedly went into limp mode in traffic—revving, slowing almost to a stop, and refusing to accelerate. This nearly caused two accidents, and someone could have been seriously injured. I no longer trusted Heritage’s inspection or workmanship and was not willing to risk driving the car more than 30 minutes back to them. I returned it to the selling dealership, w... read more

Kevin Micahn's profile image
Kevin Micahn 
2 months ago

I had an overall satisfactory experience with the service I received at Heritage Toyota Owings Mills. The staff was helpful and professional, and I would highly recommend considering this service department for your vehicle’s maintenance and service needs. 

Frequently asked questions about Heritage Body Shop Owings Mills

How is Heritage Body Shop Owings Mills rated?

Heritage Body Shop Owings Mills has a 4.2 star rating with 1,257 reviews. 

When is Heritage Body Shop Owings Mills open?

Heritage Body Shop Owings Mills is closed now. It will open tomorrow at 7:00 a.m. 

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