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Herbie Wiles Insurance
- Auto Insurance
- Saint Augustine, FL
About this business
Location details
400 N Ponce De Leon Blvd, Saint Augustine, FL, 32084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Herbie Wiles is the absolute worst customer service and please avoid doing business with them or you will regret it. I was using them for past 25 years and their service has deteriorated to absolutely zero. Nobody even answers the main office phone number and we sold our home and have been trying to have flood and homeowners policies canceled for now going on 3 weeks and nobody calling and can never get a hold of anyone. This business is absolutely horrible customer service. Go somewhere else where real people take care of y... read more
I just found out today Herbie Wiles Insurance canceled my general commercial liability insurance policy of over 20 years with ZERO Communication of the fact! I tried to get a new policy here and was told , "Unable to reinstate or rewrite the coverage." I NEVER filed a single claim ever. Ridiculous! I just wanted to renew my policy. BEWARE!
After numerous messages for a call back, I spoke to Arielle about our insurance policies today and she was extremely rude, argumentative and unhelpful. Customer service is not her forte! I’ll be looking elsewhere to replace our many policies.
Very disappointed with the service while changing auto insurance, agent neglected to add required lien holder to the policy. Notified and asked too many times to take care if it and get no response.
I have been working with Jess DeGrammont on a couple of my HOA accounts and she has been absolutely fabulous to work with. She's always on top of things and is so quick to respond when I need assistance. I honestly couldn't ask for a better agent to work with.
Frequently asked questions about Herbie Wiles Insurance
How is Herbie Wiles Insurance rated?
Herbie Wiles Insurance has a 3.9 star rating with 106 reviews.
When is Herbie Wiles Insurance open?
Herbie Wiles Insurance is closed now. It will open on Monday at 9:00 a.m.
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