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Herbert Automotive

1.8

About this business

Location details

3425 Keith Bridge Rd, Cumming, GA, 30041, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
ThuClosed
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
1.86 reviews
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Zmgoins's profile image
Zmgoins 
8 years ago

Please do NOT go here, even for something as simple as an oil change. I was there just doing my scheduled maintenance a couple months ago, and one of the KIDS they have doing oil changes managed to back my car into one of their lifts. I never posted anything about because I understand mistakes happen, and to their respect, they did fix my car within a timely manner. I haven't returned with my vehicle, but my wife needed an oil change and they're in a convenient spot so she went. Well, not even one day goes by and she is on t... read more

kimjoyce00's profile image
kimjoyce00 
10 years ago

I love this shop. Chip is awesome and so are his mechanics. I had two automobiles/truck for emission testing and oil changes. Had coupons off their website. Kallen at front desk did an awesome job. They were busy. They forgot my husband's oil change sticker but no big deal. 

anonymous's profile image
anonymous 
11 years ago

Do NOT ever use them. My car was there 3 days and when I picked it up my cds were missing. When I confronted the manager he tried to act like I was lying. 

aesdaustin's profile image
aesdaustin 
15 years ago

THEY ARE TERRIBLE! I just recently was misled - and this is the third time. I learned that my car had a gas leak and they needed 8 hrs just to diagnose. I didn't buy it - had them button up my car and i took it to the car dealer (normally they would be the ones you worried about). They told me it was a gas cap and the car is fixed. If this was the first time, I'd say it was an honest mistake. It is the third time. NEVER GO THERE. I will show you my receipt from them and the dealership if you have any doubts. 

anonymous's profile image
anonymous 
15 years ago

NOT IMPRESSED. I had my truck towed to Herberts because it wouldn't start up anymore, plus I had two tires I asked them to put on because the front two were showng the steel belt. The truck was there for one week. No response, so I called them. They were still looking at it and needed more time. Then another week went by. Still, no response. So I called them again. The man on the phone said that I needed a new air condioning compressor, a new oil gauge, new belts, and a host of other things that had nothing to do with the pr... read more

Frequently asked questions about Herbert Automotive

How is Herbert Automotive rated?

Herbert Automotive has a 1.8 star rating with 6 reviews. 

When is Herbert Automotive open?

Herbert Automotive is closed now. It will open tomorrow at 8:00 a.m. 

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