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Henson Ford Service
- Automotive
- Madisonville, TX
About this business
Location details
581 I-45, Madisonville, TX, 77864, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 3:30 p.m. | |
| Tue | 7:30 a.m. to 3:30 p.m. | |
| Wed | 7:30 a.m. to 3:30 p.m. | |
| Thu | 7:30 a.m. to 3:30 p.m. | |
| Fri | 7:30 a.m. to 3:30 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
OK! Where do I start.......It all started about 2 years ago with my wife's screen malfunctioning. Paid about 2K to fix it. Didn't fix it. Brought it back 4 more times...nothing. Finally, I think the problem is fixed...get the car back and the A/C is not working. Take it in and they basically tells me that the car was flooded. (Under water, flooded) But claimed to have fixed it. Nope!! Take it back and they tell me that it was the compressor and it take $2700 to fix it. But the cherry on top is that they kept the car for abou... read more
I live in Madisonville. Henson Ford is convenient. If I’m going to be stuck somewhere I would rather it be at home. Last time. The last three trips there were for recalls. Two of those trips for one recall on the windshield wiper motor and I made a third trip to another dealership after they failed it twice (2 days of missed work or at least working from home). This time - Today they called me a week or two ago with another recall, made the appointment, paid the tab on some other stuff they “found”, and got my truck and pape... read more
Harold was such a big help. He communicated with me to make sure I was informed.
Bad service
Bad communications just costing me thousands of dollars being without a car for over a month they said my was fixed and it's not it was just a temporary fix to get me out of there door
Frequently asked questions about Henson Ford Service
How is Henson Ford Service rated?
Henson Ford Service has a 2.8 star rating with 10 reviews.
When is Henson Ford Service open?
Henson Ford Service is open now. It will close at 3:30 p.m.
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