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Henlopen Appliance

4.6

About this business

New & Used Appliance Sales Expert Appliance Service Appliance Parts Installation Consultation 

Location details

33516 Crossing Avenue #3-5, Units 3-5, Lewes, DE, 19958, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.695 reviews
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Elena's profile image
a year ago

These folks are the absolute best! I called them yesterday because my washer was coming up with an error code. Amy looked up my washer by serial number and told me it’s age. (Washer came with the house) Because it wasn’t that old she recommended service. Trevor was able to come the same day and solve the problem. The service call was the only charge and that was reasonable. I called them because when I worked overseas and rented my home they took care of my appliances (dishwasher and dryer) that the renters had difficulty wi... read more

Douglas Riley's profile image
Douglas Riley 
recommend  Recommended
4 years ago

very good price points fast services free delivery must go 

Kim Holm's profile image
Kim Holm 
4 years ago

After agreeing on five new kitchen appliances they required 100% down payment including $665.00 in installation charges even with two items back-ordered indefinetly. 

Brenda McDaniel Stevenson's profile image
Brenda McDaniel Stevenson 
recommend  Recommended
4 years ago

Great service. Nice people 

Charlie Hayden's profile image
Charlie Hayden 
4 years ago

I have bought my last appliance from Lowe’s. If I can’t walk out with it, forget it. Bought a refrigerator from them a yr ago. Told me it would be here in a week. Two weeks later still no fridge. They never answer the phone at customer service. Henlopen Appliances is the best. Just bought a new range from them. Delivered on time, installed, reconnected gas line, tweeked the burners, & a $50 rebate. Turns out it was cheaper to go with Henlopen. Didn’t have to call Suburban Propane (&100) service call. Everything about the exp... read more

Diane McSorley's profile image
Diane McSorley 
recommend  Recommended
4 years ago

We purchased all of our appliances from Henlopen 2.5 years ago when we built our home and cannot say enough about their OUTSTANDING Customer Service!!! To keep this from being a long story I will just say we had a couple of things happen (not due to their fault) & they graciously worked with us. 

Linda Lawrence Creasy's profile image
Linda Lawrence Creasy 
recommend  Recommended
4 years ago

Outstanding customer service, both in sales and delivery/installation. I called to order a specific washer that I had seen at the local box stores, and was advised that the model was actually discontinued and box stores were trying to sell them out. They recommended the replacement model, which had far superior features, and gave me a great deal. To top it off, the machine was delivered and installed within 2 days. Will definitely use Henlopen Appliance for every future purchase! 

Thomas Richbark's profile image
Thomas Richbark 
4 years ago

worthless, hit my car yesterday being inpatient, then take no responsibility.then have the driver call to argue with me over it,this place is a joke. not professional at all. 

Barbara Passikoff's profile image
Barbara Passikoff 
recommend  Recommended
5 years ago

Have had some serious problems with a 2 yr old washer under warranty. After some service calls from the manufacturer with no resolution, turned to Henlopen Appliance for guidance. In less than a week, They negotiated a complete replacement! Don’t even think of buying your appliances from anyone else, they are so over the top! Thanks to all! 

Frequently asked questions about Henlopen Appliance

How is Henlopen Appliance rated?

Henlopen Appliance has a 4.6 star rating with 95 reviews. 

When is Henlopen Appliance open?

Henlopen Appliance is closed now. It will open tomorrow at 9:00 a.m. 

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