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Hendrick Volkswagen Frisco is a new and used Volkswagen dealer serving the greater Frisco area
5010 TX-121, Frisco, TX, 75034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Sales Consultant Paul is the best. He is very honest!
Took in my wife’s CPO 2017 Tiguan on May 8, 2021 for an oil change and for them to look at the roof visor that stopped working. Not being aware of the fact that her car was a Certified pre owned I was told if would cost 170 dollars just to diagnose the issue with the visor. I reluctantly agreed and about 20 minutes later I told them to stop as I changed my mind. They tried to charge me 85 dollars just for their 15-20 minutes of “work”. I said i will not pay that and just do the oil change. When the oil change was done I w... read more
Wow! That is one word to describe our experience! Ricky was AMAZING. He educated and informed us on the best way to go about purchasing our Jeep Wrangler, was right, and had us in and out in two hours! He was patient, very well educated in the business, customer service oriented, and so funny! You can tell he loves to help people and I recommend everyone to go see him! Thank you, Ricky!
Shannon was amazing. I couldn’t of asked for a better experience. He knew what I wanted and what I could afford and didn’t stop until we could get there. He was amazing, I will definitely recommend him to anyone who’s looking to buy.
Business response:
Kuerstin thank you for taking the time to leave us your feedback. We are so happy to hear Shannon was able to assist you with your new vehicle purchase and take such great care of you. Thank you for allowing us the opportunity to earn your business and enjoy your new ride. Please let us know when we may be of assistance to you again in the future. Thanks again for your business and welcome to the Hendrick Volkswagen Frisco family . Sincerely, Adam Rutledge - Internet Sales Director
George Strong is the first car sales consultant I’ve ever bought from that didn’t haggle or try to up-sell me. He was fair, worked with my hectic schedule, and listened to my very specific wants/needs for finding a car. The entire Hendrick VW experience was unlike all the other dealerships I’ve dealt with; they really took care of me, and were reasonable & respectful during the entire process, even in the finance office. All the other dealerships I’ve boughten a car from, the finance guys would harass, trick, lie, etc,; but ... read more
Fernando in parts was very clear in communication between the mechanics and him and telling me what’s going on. I’ll go back to him just to talk with Fernando. Mechanics need to improve on testing the vehicle however before finishing their jobs. I’ll still go back just because of the world class customer service I received. I am even thinking in getting another VW after I pay off my current one. Thanks Fernando!!!
Business response:
Thanks Jeff for the great review. So happy to hear that Fernando took such great care of you. I will for sure pass along your notes to our service director as well. Thank you for your business. Please let us know when we may be of assistance to you again in the future. Sincerely, Adam Rutledge - Internet Sales Director
George is an amazing guy he got me in the car of my dreams and fought for me even though i am 18 with no established credit he still helped me get in the car with a cosigner the dealership and George overall 10 out of 10
Beautiful, modern car dealership. Completely satisfied with the attention and service. Great experience and attention from all the staff. Ricardo Bolaños is an excellent sales man. Highly recommended 💯
Business response:
Thank you Jose for the awesome review about your car buying experience with Ricardo Bolaños. Thanks again for your business and welcome to the Hendrick Volkswagen Frisco family . Sincerely, Adam Rutledge - Internet Sales Director
Ricky Bolaños understood our needs very well, found the right choice for us. He didn’t waste our time, it was a different experience that the usual car shopping, where you spend a whole day. Next time we need to buy a car we will definitely go back and ask for Ricky.
Business response:
Dulce thanks for the time to share your buying with us. Very happy to hear Ricky was able to find the perfect vehicle that fits your wants and needs. We look forward to helping you down the road with your next vehicle and Ricky will be ready to help again when you are ready. Thanks again for your business and welcome to the Hendrick Volkswagen Frisco family . Adam Rutledge - Internet Sales Director
Hendrick Volkswagen Frisco has a 4.7 star rating with 6,615 reviews.
Hendrick Volkswagen Frisco is closed now. It will open on Monday at 9:00 a.m.
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