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Hemborg Ford Service

4.4

About this business

Location details

1900 Hamner Ave, Norco, CA, 92860, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.4585 reviews
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quincy harthun's profile image
quincy harthun 
a month ago

Honestly unless you have a free service or a recall don’t go here. I’m out 1200 bucks due to them keeping my car for almost four weeks they only gave me a rental after a week of having to chase them down for an update and took it back after not fixing the problem. Just a waste of time and money 

Heather Carpenter's profile image
Heather Carpenter 
3 months ago

Do not take your car to this dealership. Over the past four months, I’ve had to bring my vehicle in multiple times, and each visit has resulted in new problems after I got it back. The most recent repair wasn’t even completed properly, and I’m now experiencing additional issues on top of the original ones. At this point, my car has more problems than it did when I first brought it in, and several of the issues that were supposed to be fixed still aren’t resolved. Robert, the service manager, promised to look into what was go... read more

Thomas Williams's profile image
Thomas Williams 
4 months ago

If I could give zero stars…I WOULD! Oil change and break pad replacement. Dropped off in the morning and was given a ballpark of late afternoon. Never received a call showed up at 430pm and was told they were not done and still needed to do the oil change and that it would be another 30-45 minutes. Didn’t leave till 545 pm. Took 7.5 hours to complete. I’ve been coming here for awhile now and even with an appointment a basic oil change would take 2-3 hours even if you show up first thing in the morning. Horrible service. My H... read more

Jamison Luke's profile image
Jamison Luke 
5 months ago

We have taken our cars here for a few years now. Recently, the service department has had issues with estimated times of service, poor communication and just overall unfriendliness. In the past month we have had multiples issues with communication and being told one thing just to arrive and be told something else. For example, your car is ready but when you get there the paperwork is not closed out or it’s still in the back. Also we were told we would receive a phone call when a part arrived and never did. Instead we end up ... read more

Jamison Luke's profile image
Jamison Luke 
5 months ago

We have taken our cars here for a few years now. Recently, the service department has had issues with estimated times of service, poor communication and just overall unfriendliness. In the past month we have had multiples issues with communication and being told one thing just to arrive and be told something else. For example, your car is ready but when you get there the paperwork is not closed out or it’s still in the back. Also we were told we would receive a phone call when a part arrived and never did. Instead we end up ... read more

Frequently asked questions about Hemborg Ford Service

How is Hemborg Ford Service rated?

Hemborg Ford Service has a 4.4 star rating with 585 reviews. 

When is Hemborg Ford Service open?

Hemborg Ford Service is closed now. It will open at 7:00 a.m. 

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