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Helzberg Diamonds
- Jewelry Repair
- Mesa, AZ
About this business
Location details
6555 E Southern Ave Space 1222, Space 1222, Mesa, AZ, 85206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Took wife's wedding ring for a warranty repair. Salesperson quoted $118, stating the repair included refurbishment. Turns out "refurbishment" is a separate service we were charged $35 for (Repair alone was actually $83). Also, the website states prong repair is included, but we were charged $83. Basically, it appears the entire repair (stone replacement and prong repair) should have been free. We feel taken advantage of.
Took wife's wedding ring for a warranty repair. Salesperson quoted $118, stating the repair included refurbishment. Turns out "refurbishment" is a separate service we were charged $35 for (Repair alone was actually $83). Also, the website states prong repair is included, but we were charged $83. Basically, it appears the entire repair (stone replacement and prong repair) should have been free. We feel taken advantage of.
Excellent customer service!!! The whole ring purchasing was painless.
Frequently asked questions about Helzberg Diamonds
How is Helzberg Diamonds rated?
Helzberg Diamonds has a 4.6 star rating with 200 reviews.
When is Helzberg Diamonds open?
Helzberg Diamonds is open now. It will close at 6:00 p.m.
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