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Help USA
- Homeowner Association
- New York, NY
About this business
Location details
1780 Grand Concourse, New York, NY, 10457, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nothing positive to say
Te ayudan con lo que necesite muy amable y atentos y la señora quinones es una persona que te trata con respecto y te da la información que necesite
I am a combat veteran who reached out to Help USA in early 2025 after a medical crisis related to PTSD caused me to fall behind on rent and electricity. At the time, I was still housed and actively working to stabilize my finances. I contacted them seeking preventative support. What I encountered instead was a system that appears structured to monitor rather than meaningfully assist. From my very first interaction, I was repeatedly redirected to HRA; an agency I had already contacted independently. There was no added value, ... read more
⸻ I am writing this review about HELP USA Homebase at 815 Burke Avenue in New York City. Honestly, this location needs new employees who truly want to help people and treat clients with respect. Many of the individuals who come here are already going through extremely difficult situations, and the last thing they need is to be spoken to in a rude or dismissive manner. Unfortunately, my experience has been very disappointing. Several staff members — including case workers, supervisors, and even leadership at this location — h... read more
Frequently asked questions about Help USA
How is Help USA rated?
Help USA has a 3.4 star rating with 100 reviews.
When is Help USA open?
Help USA is closed now. It will open at 9:00 a.m.
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