HELP Plumbing, Heating, Cooling and Drains

Jacqueline Boiman R. 

on Birdeye

3 years ago

Don't call these guys. They were supposed to come out last month for an a/c tune up. They called and cancelled that day because too many people with contracts had a/c problems. They rescheduled us for weeks later. They cancelled again today to say the same thing. Terrible customers service. I would never use them, much less be a contract customer. 

Alison P. 

on Birdeye

3 years ago

Help came out to replace our furnace last February for almost $3k and signed us up for a monthly subscription because it would have given us a discount on our services that day. They have been out twice for a "Free" check up on our AC unit since then. The first time they had to add fluid to "keep it running smoothly" and it cost us $250. Nothing worked better and our AC struggled more it seemed during the hottest summer days. Yesterday they came out for another "Free" checkup for our furnace and told us a piece needed to be ... read more

Doug M. 

on Birdeye

3 years ago

Call someone else! We had a sewer draining problem in the basement, it's been an issue for a while and we knew we need to get a lining done. So I called Help because of the drain cleaning special. The first technician came out and broke his equipment off in the sewer line. Then we had to wait 3 days for a camera guy to come, for a fee, and he recommended their high pressure cleaning which he said would get the roots out and clean the line. They were supposed to return before noon, they didn't return until after 3pm. When the... read more