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Help at Home

3.8

About this business

Care that helps you live life on your terms. Whether you or your loved one needs help with the activities of daily living, assistance after returning home from the hospital or direct support and community-based services to live independently, you can count on Help at Home. Help at Home and its family of companies are your trusted partner for care and support solutions that empower you and your loved ones to live life on your terms, whatever the age or needs. We build lasting relationships with our clients that are based on h... read more

Location details

1350 E Mall Dr, Carbondale, IL, 62901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.880 reviews
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Shannon Hayward's profile image
Shannon Hayward 
on Google
a month ago

Seems like a scam company. I was hired then I reached out for questions about the paperwork. I was transferred to FIVE different people with NO help. Every time I tried to email about my problem, the email was sent back as a failure. I wouldn’t waste my time applying to this “company.” 

Tristen Reed's profile image
Tristen Reed 
on Google
2 months ago

It’s weird that you do not reimburse your employees for traveling to your office for orientation that is mandatory. Even more weird that you do not pay your employees for MANDATORY orientation (4 hours) or MANDATORY training videos (30 hours). Then your supervisors like to edit time punches, call the unpaid hours a mistake, and require their employees to wait more than 3 months to receive pay from a SUPERVISOR mess up. Not only is this unprofessional, it is unethical, and illegal. The State of Illinois Labor Board will have ... read more

Lesha Greer-Allison's profile image
Lesha Greer-Allison 
on Google
3 months ago
Tracie Giroux's profile image
Tracie Giroux 
on Google
4 months ago

I called the local office today trying to find out why someone would be calling. Reception has a horrible attitude "I don't know what to tell you it was me". Didn't even ask a Franklin County Sup if they may have called. Very rude 

ƧʜEʟBʏ's profile image
ƧʜEʟBʏ 
on Google
8 months ago
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Frequently asked questions about Help at Home

How is Help at Home rated?

Help at Home has a 3.8 star rating with 80 reviews. 

When is Help at Home open?

Help at Home is closed now. It will open at 8:00 a.m. 

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