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Helix Diagnostics
- Healthcare
- Waterford Township, MI
About this business
Location details
6620 Highland Rd Suite 240, Waterford Township, MI, 48327, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 5:30 p.m. | |
| Wed | 08:00 a.m. to 5:30 p.m. | |
| Thu | 08:00 a.m. to 5:30 p.m. | |
| Fri | 08:00 a.m. to 5:30 p.m. | |
| Sat | 08:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I need to call to request my records about a PGx Panel ordered by Easter Seals and performed by Helix Diagnostics. The number listed on here doesn't work, it just says "Line Busy" and beeps or immediately hangs up. How am I supposed to contact to get my records?
Contacted their medical office via the Internet and filled out all the information that they required before they would even read your medical issue. About a week later I received an email stating they were unable to address my medical issue and provided a way to contact a local position. The next thing I know my credit card is trying to be charged for $77 along with constant text messages and emails threatening to affect my credit rating and sending my bill to a collections agency. The weird thing is the email says that the... read more
0/0 absolutely terrible. Went in with a list of tests from my doctor. Told me they they don’t do these, when I sent there specifically. After explaining I knew they’d have to send some out, they decided they could do them. Had 3 ladies in there, none of them knew which equipment to use for a blood culture. I had to be poked twice, because the lady bent one in my arm, then the one lady said “oh I can’t.. that’s so much blood” as they’re taking my blood. Go ANYWHERE else
Poor communication with referring physician; late results led to delayed care of patient with a serious condition. (This seems consistent with other recent reviews, and may represent a systemic issue that needs to be addressed)
Frequently asked questions about Helix Diagnostics
How is Helix Diagnostics rated?
Helix Diagnostics has a 2 star rating with 20 reviews.
When is Helix Diagnostics open?
Helix Diagnostics is open now. It will close at 5:30 p.m.
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