Heidelberg Lodges

Margaret S 

on BBB

a year ago

Owner or managers were screaming in my face! We got kicked out for having a service register dog! The manager (a male and a female) they looked like they were shaking and unable to communicate nitrile their temper when no one should have gotten that mad to have a dog! The dog is 5 lbs and dont cry or bark! We paid a deposit of 128 and the lady tried charging me the full amount after getting kicked out, the cabins are trash! Completely run down to fall down stage! 

John H 

on BBB

2 years ago

*************************** (manager) and ******************* (owner) mistreated/threatened little children amongst adult guest while we were there last week. They put a big glass jar of ashes on their front desk that says (Ashes of guests - see picture below that shows front desk of Heidleberg Lodges) and told little children (ages 5 - 9 years old) that this will be their ashes if they act up. This was said like the evil voice in Wizard of OZ when the witch threatens *******. These little children did nothing at all to them... read more

Samantha C 

on BBB

2 years ago

Really great place to visit! Awesome access to the river and the staff is great and really accommodating. We really enjoyed staying here and come back any chance we get. Highly recommend 

Shari B 

on BBB

4 years ago

Dishonest ownership. Does not honor reservation confirmations made a year in advance. Changes reservations without notification to accommodate other groups. Only interested in themselves not their customers.