Heating & Air Conditioning - BlueZone

Matthew Sutherland 

on Google

2 years ago

In life you need an honest doctor, lawyer and mechanic.. and if you live in TX you need an honest AC contractor! Stephen is that contractor! Not only was he very responsive and professional, he was mindful of costs and imparted me with knowledge about AC diagnostics that I can use for years to come. Stephen is truly top of his class! 

J E 

on Google

2 years ago

BAIT AND SWITCH BEWARE: Called Stephen Critz on a Monday. Asked if he had R22 freon. He said he did. He also said he had a drop in freon for 25% less. I said I would like to go with R22 and scheduled for Thursday. I immediately texted him the details of our conversation and that I would like to go with R22 freon. He arrives. We say our hellos. He says "take me to the unit." I said "Did you bring R22?" He says, "Yes, well, I brought a replacement." I said that I had confirmed after our talk via text that I wanted R22. He imme... read more

George A 

on Google

2 years ago

We had a Lennox compressor go bad under warranty and Steve was to install the part and add refrigerant. He gave me excuse after excuse about getting in touch with Lennox Parts Depot in Carrollton and, after three weeks with no action on his part and no air for us, we went with another A/C service. They got in touch with the Lennox Depot and installed the compressor within two days, and with a much less charge for coolant. Would not recommend Blue Zone. 

Meredith Lyons 

on Google

3 years ago

Steve came out to help in this TX heat and I am so grateful. He was professional, knowledgeable, reasonable, friendly and got my A/C back up and running!!! 5 and will 100% be calling them again for seasonal maintenance and any future A/C needs!! Highly recommend.