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Heat Transfer Warehouse

4.3
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About this business

Heat Transfer Warehouse is a wholesale supplier of Heat Transfer Vinyl with 4 warehouse locations in the United States to get your order shipped to you as quickly as possible. We offer industry favorites such as Siser Easyweed and ThermoFlex Plus, Glitter Vinyl, Sawgrass SG1000 Dye sublimation printers, Graphtec cutters, Silhouette Cameo 4, WALAPress and Hotronix Heat Presses, Printable wide format vinyl, Transfer Paper, Pattern Vinyl, Supacolor and more. Free shipping on orders over $185. 

Location details

1501 21st Ave N, #B, Fargo, ND, 58102, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.3491 reviews
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Rachel R.'s profile image
Rachel R. 
on Birdeye

7 months ago

I have ordered vinyl from this company many times. Other than having uneven cut vinyl, I had been mostly happy. This most recent large order was place on July 30th. I received an order confirmation email. On July 31st, I received a shipping email with tracking. Once clicked it said label created, awaiting carrier pickup/drop off. I have checked tracking daily with no change. It’s now August 3rd. I went to the website to “chat” with someone. I asked for an update because it has never taken this long to make it to the shippin... read more

Michelle L.'s profile image
Michelle L. 
on Birdeye

a year ago

Horrible customer service. Gladly took my Money 2 day shipping charge but could not Ship in two days. When confronted about it, and requesting my refund, it was denied. Won’t be shopping there again. Horrible  

Robyn L.'s profile image
Robyn L. 
on Birdeye

a year ago

Here is the last email I sent. It says it all. This has been a pretty unacceptable experience with this company. We have conversed back and forth multiple times and there is at least a 24 hour period in-between responses. I have already inquired about the store credit that I was forced into because the company doesn’t allow refunds except in store credit which should be out lawed. When asked for guidance on the product the feed back was not very helpful. Either the product knowledge isn’t there or the care for customers is... read more

Aaron Z.'s profile image
Aaron Z. 
on Birdeye

2 years ago

It's really my fault I guess... I should have read all their fine print when buying big expensive stuff... So this is mostly to warn anyone who might buy any equipment from Heat Transfer Warehouse. THEY WILL NOT ALLOW ANY RETURNS. So when it doesn't work as described... you are stuck with it. Again, not saying they deceived me, just more of a learning opportunity for myself that 1) I'll never do business with Heat Transfer Warehouse and 2) read the fine-print . 

Viv C.'s profile image
Viv C. 
on Birdeye

2 years ago

Negative stars. Too bad they don't have that. The worst company and customer service ever. The got almost $200 of my son's money and he never got the vinyl or his money back. After constantly calling, they finally told him that too much time has gone by to do anything. So now they have his vinyl and his money. I DO NOT RECOMMEND THIS COMPANY! Good for those who have received their orders. I never use this company anyway. 

Vivian W.'s profile image
Vivian W. 
on Birdeye

2 years ago

Too bad I have to pick any star. Last year my son spent almost $200 on vinyl and never received it. He kept calling and once was told they would reship his order. Another time they said they would refund his money. The last time he called they told him it has been too much passed. They may have cheaper prices sometimes, but they have terrible customer service. I would not recommend this company to anyone. Great for those who have no problems. 

Angie L.'s profile image
Angie L. 
on Birdeye

2 years ago

They have great prices and super fast shipping but their customer service is HORRIBLE!!!  

Ms S.'s profile image
Ms S. 
on Birdeye

2 years ago

They decided they didn't want to make my order, or so I assume because they didn't make contact with me at all. They cancelled my order and gave me in store credit, as if I am ever going to order from them again. Now using PayPal to fight to get my money back. DO NOT RECOMEND!  

Sha P.'s profile image
Sha P. 
on Birdeye

2 years ago

Never received order. Constantly getting the run around after being provided an estimated delivery date last week. I called FedEx and they told me to call them it's a game of ping pong at this point.  

Frequently asked questions about Heat Transfer Warehouse

How is Heat Transfer Warehouse rated?

Heat Transfer Warehouse has a 4.3 star rating with 491 reviews. 

When is Heat Transfer Warehouse open?

Heat Transfer Warehouse is closed now. It will open on Monday at 8:30 a.m. 

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