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Heat & Kool, Inc.
- Contractors
- Rochester, NY
About this business
Location details
30 Vantage Point Dr Suite 1, Rochester, NY, 14624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Previously this company was very responsive. However, they did a repair on a unit that we hadn't authorized. They admitted it was their mistake, so we suggested they contact the building owner for payment, which they never did. Now they decided they won't provide service for us at all. And, the unit they did the repair on isn't working. This is an example of not accepting responsibility for their own errors.
Our property at Extra Space storage was blistering hot customers and staff both complaining Ryan from Heat and Kool did a fabulous job getting our Air Conditioning Unit back up and running what a great young man he was explained to things to where I could understand what happened that caused the ac unit to close down as a company Heat and Kool has a great employee in Ryan. Thank you Heat and Kool for staffing a great team.
What I appreciate about Heat & Kool is that they will not oversell you. They are honest, hard working and family oriented. Good people.
There are not enough positive words in the English language to describe how tremendous an outfit this is. Install of a hot water tank was timely, swift and flawless--techs were polite, friendly and cleaned up! Three weeks later, nobody could shower w/o running out of hot water. H&K had a tech here the same afternoon, diagnosed the issue, had a replacement part fast tracked from the manufacturer under warranty and will be repairing the unit within a few days of being notified of our concerns. Good luck finding a better compan... read more
This place is great! They were super responsive, the gentleman that came to our home to fix the unit was professional and I would strongly recommend them to anyone!
Frequently asked questions about Heat & Kool, Inc.
How is Heat & Kool, Inc. rated?
Heat & Kool, Inc. has a 4.8 star rating with 19 reviews.
When is Heat & Kool, Inc. open?
Heat & Kool, Inc. is closed now. It will open at 9:00 a.m.
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