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Heartwood Terrace Assisted Living Facility
- Assisted Living Facilities
- Troy, NY
About this business
Location details
2405 15th St, Troy, NY, 12180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Took a family member home recently for holidays. They failed to inform us about the bed bug infestation inside the facility. Now because of that neglect, our house is completely infested with bed bugs. This place is horrible. Avoid sending your loved ones at all costs.
Hi my name is Ronald Myers and I like to get in the in please I love the picture of the place
Name should be Pines at Heartless. Barest of care, no call when loved one goes to hospital, sometimes are out of meds, rooms/sheets are filthy, phone calls to director and staff go unreturned, in house doc who is only there on Saturday, aren’t interested in making dentist appointments for residents. My brother died two months ago and still no contact indicating condolences or procedure to obtain belongings. Huge disappointment.
Frequently asked questions about Heartwood Terrace Assisted Living Facility
How is Heartwood Terrace Assisted Living Facility rated?
Heartwood Terrace Assisted Living Facility has a 3.2 star rating with 21 reviews.
When is Heartwood Terrace Assisted Living Facility open?
Heartwood Terrace Assisted Living Facility is closed now. It will open at 9:00 a.m.
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