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Heartwood Terrace Assisted Living Facility

3.4

About this business

Location details

2405 15th St, Troy, NY, 12180, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.416 reviews
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Sarah Palmer's profile image
Sarah Palmer 
3 weeks ago
John Stiefel's profile image
John Stiefel 
a month ago
simply mii's profile image
simply mii 
9 months ago

Seems like the only people happy are the ones dropping off their "loved ones". It's sad that people don't put more effort into looking for places for their loved ones. Bed bugs is a serious issue and if they have to spray weekly most likely their not going away. Code enforcement might have to inspect or someone in a higher power. That sucks to hear this. 

Lori Farina's profile image
Lori Farina 
a year ago
Juneame Lopez's profile image
Juneame Lopez 
a year ago

This place is filthy. They have a bed bug infestation that they have been dealing with for at least 8 years. DO NOT PUT YOUR LOVED 1 IN HERE. When they hire ppl they don't tell you about the bed bugs. When they admit new residents they don't tell them about the bed bugs. Since they allow the residents to keep their rooms looking like a dumpster site that definitely doesn't help the situation. This place should be closed down and the state is aware and yet they allow them to remain open cause the place is treated every Friday... read more

Frequently asked questions about Heartwood Terrace Assisted Living Facility

How is Heartwood Terrace Assisted Living Facility rated?

Heartwood Terrace Assisted Living Facility has a 3.4 star rating with 16 reviews. 

When is Heartwood Terrace Assisted Living Facility open?

Heartwood Terrace Assisted Living Facility is closed now. It will open at 9:00 a.m. 

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