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Heartwood Terrace Assisted Living Facility

3.5

About this business

Location details

2405 15th St, Troy, NY, 12180, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.514 reviews
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simply mii's profile image
simply mii 
on Google
4 months ago

Seems like the only people happy are the ones dropping off their "loved ones". It's sad that people don't put more effort into looking for places for their loved ones. Bed bugs is a serious issue and if they have to spray weekly most likely their not going away. Code enforcement might have to inspect or someone in a higher power. That sucks to hear this. 

Lori Farina's profile image
Lori Farina 
on Google
11 months ago
Juneame Lopez's profile image
Juneame Lopez 
on Google
11 months ago

This place is filthy. They have a bed bug infestation that they have been dealing with for at least 8 years. DO NOT PUT YOUR LOVED 1 IN HERE. When they hire ppl they don't tell you about the bed bugs. When they admit new residents they don't tell them about the bed bugs. Since they allow the residents to keep their rooms looking like a dumpster site that definitely doesn't help the situation. This place should be closed down and the state is aware and yet they allow them to remain open cause the place is treated every Friday... read more

Dana Diorio's profile image
Dana Diorio 
on Google
a year ago
Linda's profile image
Linda 
on Google
a year ago

I have a family member there now , I am being told there’s no sugar , cream , food is cold , shortage on sheets many unhappy people , I think a news tv channel should check this place out for what the people pay to be there they deserve better than they are getting . 

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Frequently asked questions about Heartwood Terrace Assisted Living Facility

How is Heartwood Terrace Assisted Living Facility rated?

Heartwood Terrace Assisted Living Facility has a 3.5 star rating with 14 reviews. 

When is Heartwood Terrace Assisted Living Facility open?

Heartwood Terrace Assisted Living Facility is open now. It will close at 6:00 p.m.  

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