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Heartscope
- Healthcare
- Thomastown, VIC
About this business
Location details
113 High St, Thomastown, VIC, 3074, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Receptionists were lovely. The lung function technician Ala or Hala made me feel uncomfortable. Kept asking me to inhale more but I physically couldn't, that's the reason I went there in the first place. She could've been more polite and reassuring because relaxed patients yield better results, that's well known. She also gave a judgy look when I asked about one part of the test, only because I'm in healthcare myself and was curious, which was also disappointing. Hopefully just a bad day.
Counter staff people, & Doctors were friendly and caring with the Patients,
I went for both a Sleepscope and Heartscope appointment, and everyone I interacted with from booking over the phone to reception to the two nurses who saw me, was extremely friendly and informative. Seamless and positive experience all round.
This was an extremely distressing and unprofessional experience from start to finish. When booking the appointment, I was told the consultation would cost $30. At no point was I informed of a $180–$190 upfront cardiologist consultation fee or that Medicare would rebate part of this later. This lack of transparency is misleading and unacceptable. Upon arrival, the blonde receptionist was immediately rude. She stated the consultation fee was $180, which came as a shock given what we had been told when booking. When I politely ... read more
I just wanted to share my pleasant experience at Heartscope (Lalor) today. Initially, I was booked in for a Heart Test via dye injection into the veins. I chose that type of test because of my inability to jog or run on the treadmill due to my weight (115kg). Twice previously (elsewhere), I was coerced to jog and then run on these treadmill tests, and it nearly killed me. However, when the nurse had difficulties finding my vains, I opted to get on the treadmill, and I'm glad that I did, because the doctor did not force me to... read more
Frequently asked questions about Heartscope
How is Heartscope rated?
Heartscope has a 4.5 star rating with 170 reviews.
When is Heartscope open?
Heartscope is closed now. It will open tomorrow at 8:30 a.m.
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