HeartPlace Mansfield

Robert Carn 

on Google

2 months ago

Most efficient appointment process. Staff was smiling, My technician was soo friendly, caring and could easily tell she loves her job. I ❤️ going to my appointments at HeartPlace Mansfield. 

Leann Ryans 

on Google

a week ago

I’ve called this place multiple times because my doctor referred me here, but no one ever answers the phone. My first call was answered by an automated system that put me on hold. After 15 minutes waiting I no longer had time to talk and had to hang up. My second call got the automated system that put me on hold, and after FORTY-FIVE minutes, no one had answered the phone, so I gave up since they clearly decided to take the rest of the day off even though their posted hours said they were open. My third call I was only on ho... read more

Audrey Gibson 

on Google

a month ago

You can’t even get a hold of someone to schedule an appointment. I called the first time and was placed on hold for 20 minutes and then their system disconnected. The second time, it was 10 minutes and the system disconnected. Then I tried several other departments just trying to get SOMEONE to answer a phone - no luck. Then I tried one final time and after 12 minutes on hold I hung up. I’ll find a cardiologist office that can answer the phone and take an appointment. After reading the reviews, it’s probably best I move on. ... read more

Gary Kleinjan 

on Google

2 weeks ago

I cannot seem to get anyone at Heartplace to answer a phone call or message or email. I recently got a request to have Lab work done at Lab Corp with no communication from DR Patel as to WHY. I had to ask Lab Corp who requested the test and they said it came from DR Patel's office. I have tried numerous times get someone at Heartplace on the phone which I never could. As a last result I left messages of Dr Patel several times for an answer, NO RESPONSE. I wrote a message on Heartplace web site for Dr Patel about this i... read more

Lorren Montou 

on Google

a month ago

Dr Patel, although knowledgeable, has staff and scheduling that perform poorly. Heartplace Nurse Practioner, Tiffany, is a poor and not empathetic communicator, and we had to seek an additional paid appointment with Dr Patel before we understood why my results were high risk and indicated need for angiogram and stents. Her Staff does not pick up phone calls, and scheduling staff delays submitting vital paperwork to move ahead even in “high risk” cases.Then they do not have openings until weeks later to schedule procedures an... read more