HeartPlace Mansfield

Michael Curtis 

on Google

a week ago

Dr Patel was great. However, I was reported as not paying my bill to a debt collection agency. When I was checking the portal after being on there, my payment history was on there and now its mysteriously gone. I have bank transactions with my bank showing payments and it seems I cannot get a call back. Very unethical business, stay away!!! 

Robert Carn 

on Google

3 months ago

Most efficient appointment process. Staff was smiling, My technician was soo friendly, caring and could easily tell she loves her job. I ❤️ going to my appointments at HeartPlace Mansfield. 

Audrey Gibson 

on Google

a month ago

You can’t even get a hold of someone to schedule an appointment. I called the first time and was placed on hold for 20 minutes and then their system disconnected. The second time, it was 10 minutes and the system disconnected. Then I tried several other departments just trying to get SOMEONE to answer a phone - no luck. Then I tried one final time and after 12 minutes on hold I hung up. I’ll find a cardiologist office that can answer the phone and take an appointment. After reading the reviews, it’s probably best I move on. ... read more

Leann Ryans 

on Google

3 weeks ago

I’ve called this place multiple times because my doctor referred me here, but no one ever answers the phone. My first call was answered by an automated system that put me on hold. After 15 minutes waiting I no longer had time to talk and had to hang up. My second call got the automated system that put me on hold, and after FORTY-FIVE minutes, no one had answered the phone, so I gave up since they clearly decided to take the rest of the day off even though their posted hours said they were open. My third call I was only on ho... read more

Lorren Montou 

on Google

a month ago

Dr Patel, although knowledgeable, has staff and scheduling that perform poorly. Heartplace Nurse Practioner, Tiffany, is a poor and not empathetic communicator, and we had to seek an additional paid appointment with Dr Patel before we understood why my results were high risk and indicated need for angiogram and stents. Her Staff does not pick up phone calls, and scheduling staff delays submitting vital paperwork to move ahead even in “high risk” cases.Then they do not have openings until weeks later to schedule procedures an... read more