HeartPlace Mansfield

Stacy Brown 

on Google

7 months ago

I have a referral pending with Dr. Overbeck. I tried to call today to see if the referral has been received and to go ahead and schedule an appointment since my insurance does not require the referral. I called at 10:33 and was on hold for 7 minutes before being sent to voicemail. I tried again at 10:40 and was on hold for 24 minutes before being sent to voicemail. After reading the reviews, this seems to be a common occurrence and the issue has apparently been conveyed to the office, according to the same generic response t... read more

Ty 

on Google

4 months ago

My mom received a referral from her PCP to go here. Her appointment was canceled due to the doctor having to conduct emergency surgery (understandably), we rescheduled at the Mansfield office and waited for an obscene amount of time. Appt was at 3:15. Did not leave until 5. Dr said my mom needed to wear a heart monitor for a week. Was not clear about how to make this happen. Dr advised that I can get it on Friday's or Mondays. He left out in a rush. My mom and I left the room and everyone at the receptionist desk was gone fo... read more

Willie Burns 

on Google

8 months ago

I saw Dr. Patel September of last year. At that time my cholesterol was 201 with the bad cholesterol being low and good high. She put me on Atorvastatin - 80 mg daily. I weigh 82 pounds and this dosage resulted in HIGH elevated liver counts. I have been trying to get in touch with her office with 2 messages on the Patient Portal and 2 detailed phone calls. I have yet to hear from anyone. This is irresponsible for any physician and I would not suggest anyone use this Dr. 

Paula Mcgarr 

on Google

4 months ago

Office efficiency-wow! Nurse efficiency-wow! Dr efficiency,knowledge, and kindness delivery-wow! Even with illness and discomfort they all brightened my day. I left with a smile on my face and hope for the future. Thank you all. 

victor justice 

on Google

6 months ago

They are TERRIBLE at communicating with their patients. I sent in a CT Scan over a week ago that had not very good numbers and considering that I had 2 stints you would think they would be a little more tentative. ZERO communication!!! I will be looking for a new cardiologist.