HeartPlace Mansfield

Stacy Brown 

on Google

3 months ago

I have a referral pending with Dr. Overbeck. I tried to call today to see if the referral has been received and to go ahead and schedule an appointment since my insurance does not require the referral. I called at 10:33 and was on hold for 7 minutes before being sent to voicemail. I tried again at 10:40 and was on hold for 24 minutes before being sent to voicemail. After reading the reviews, this seems to be a common occurrence and the issue has apparently been conveyed to the office, according to the same generic response t... read more

Willie Burns 

on Google

5 months ago

I saw Dr. Patel September of last year. At that time my cholesterol was 201 with the bad cholesterol being low and good high. She put me on Atorvastatin - 80 mg daily. I weigh 82 pounds and this dosage resulted in HIGH elevated liver counts. I have been trying to get in touch with her office with 2 messages on the Patient Portal and 2 detailed phone calls. I have yet to hear from anyone. This is irresponsible for any physician and I would not suggest anyone use this Dr. 

Alex Wetters 

on Google

7 months ago

I had a procedure on Monday 11/17, it did not go well and I was admitted to hospital (suspecting error on their part), I'm currently still admitted and cannot get a doctor at Heartplace to come see me or give me the time of day to discuss options for discharge, its empty promises and drive by conversations without any follow through, I'm in hospital hell. AVOID at all cost and find doctor that cares about patients. I wish I could give 0 stars. Update - After 4 days in hospital, I had probably a total of 20 minutes of conve... read more

Robert Carn 

on Google

a year ago

Most efficient appointment process. Staff was smiling, My technician was soo friendly, caring and could easily tell she loves her job. I ❤️ going to my appointments at HeartPlace Mansfield. 

TheAlpharob06 

on Google

8 months ago

While the doctors are awesome it is impossible to speak to anyone in the office or receive a return phone call. This is extremely frustrating to a patient! One of my doctors have sent request to them 3 times over a months period with no response. I’ve personally called and left messages 4 times over that same period with absolutely no response. I need to reschedule an appointment but i can’t speak to anyone! Not good HeartPlace.