HeartPlace Mansfield

Willie Burns 

on Google

3 months ago

I saw Dr. Patel September of last year. At that time my cholesterol was 201 with the bad cholesterol being low and good high. She put me on Atorvastatin - 80 mg daily. I weigh 82 pounds and this dosage resulted in HIGH elevated liver counts. I have been trying to get in touch with her office with 2 messages on the Patient Portal and 2 detailed phone calls. I have yet to hear from anyone. This is irresponsible for any physician and I would not suggest anyone use this Dr. 

TheAlpharob06 

on Google

6 months ago

While the doctors are awesome it is impossible to speak to anyone in the office or receive a return phone call. This is extremely frustrating to a patient! One of my doctors have sent request to them 3 times over a months period with no response. I’ve personally called and left messages 4 times over that same period with absolutely no response. I need to reschedule an appointment but i can’t speak to anyone! Not good HeartPlace. 

Alex Wetters 

on Google

6 months ago

I had a procedure on Monday 11/17, it did not go well and I was admitted to hospital (suspecting error on their part), I'm currently still admitted and cannot get a doctor at Heartplace to come see me or give me the time of day to discuss options for discharge, its empty promises and drive by conversations without any follow through, I'm in hospital hell. AVOID at all cost and find doctor that cares about patients. I wish I could give 0 stars. Update - After 4 days in hospital, I had probably a total of 20 minutes of conve... read more

Nan Edwards 

on Google

6 months ago

I have been trying for a month to get in to see a doctor here. I am on hold daily for 15-20 min, sometimes i can hear the phone being rolled again. I have also left mulit messages with no return call. I would still love to get into see Dr Patel but I am no longer willing to wait to see her. It should not be this difficult to get an appointment. HORRIBLE BUSINESS PRACTICES AND SOMEONE NEEDS TO TALKED TO AND/OR LET GO. 

Robert Carn 

on Google

10 months ago

Most efficient appointment process. Staff was smiling, My technician was soo friendly, caring and could easily tell she loves her job. I ❤️ going to my appointments at HeartPlace Mansfield.