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Heartland Credit Union

3.8

About this business

Location details

3394 E Washington Ave, Madison, WI, 53704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.848 reviews
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I's profile image
I 
2 months ago

Go with UW or Summit, Heartland Credit Union has zero accountability since acquiring DCCU. The machine that prints new debit cards was down company wide, leaving me unable to process business transactions. 20+ year member and I don't know why I still have an account here. Edit: One week later, still no business card. I'm so incredibly disappointed in how this credit union treats their members. 

I's profile image
I 
2 months ago

The machine that prints new debit cards was down company wide, leaving me unable to process business transactions. 20+ year member and I don't know why I still have an account here. 

Asher Hendrickson's profile image
Asher Hendrickson 
4 months ago

Do not bank with these people! They took $20k from me and threw it in a CD account without my consent then wanted to charge me $350 to get it back. Super inconvenient and nobody wanted to offer me any help. 

Tashi Anderson's profile image
Tashi Anderson 
5 months ago

Went into the credit for statement and etc Alyssa M she was so pleasant, efficient and went out her way to explain more service I love the dedication she put out to the community we need more people like this in the credit union 

Google User's profile image
Google User 
6 months ago

Think the persons name was Anna, Brian, and Mary. All need to up their customer service skills, honesty, and professionalism. Terrible service I’ve been banking with them for 10+ years. 

Frequently asked questions about Heartland Credit Union

How is Heartland Credit Union rated?

Heartland Credit Union has a 3.8 star rating with 48 reviews. 

When is Heartland Credit Union open?

Heartland Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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